Administrative Assistant

About us

Berks Encore is a non-profit agency serving older adults across Berks County. We are professional, collaborative, rewarding and our goal is to create an atmosphere of team work, gracious hospitality and service with excellence.

Our work environment includes:

• Growth opportunities
• On-the-job training

General office tasks such as welcome and direct visitors and clients, answer phone calls, and take and deliver messages

Scheduling - Organize schedules, meetings, manage the calendar of supervisors, and schedule meetings and appointments

Filing - Maintain filing systems, maintain electronic and physical files

Documents - Prepare documents for meetings, prepare written summaries of data, and organize and provide documents, reports, and information

Communication - Direct communications between consumers and colleagues, respond to and resolve administrative inquiries and questions, and participate in meetings and present data to assist managers

Other tasks - Record keeping, documentation, data collection, reporting, and assist other staff members

Experience:

- Previous experience in a similar administrative role is preferred
- Bilingual skills are a plus
- Proficiency in using MicroSoft Office products including excel
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong attention to detail for proofreading and maintaining accurate records
- Ability to handle sensitive information with confidentiality and discretion
- Strong communication skills, both written and verbal. Excellent telephone skills a must
- Ability to multitask and work efficiently in a fast-paced environment

We offer competitive pay based on experience. The ideal candidate must be able to work with a diverse community. Must be computer literate, and willing to learn new technology needed for the program.

If you are a motivated individual with excellent organizational skills, are self-directed and highly detail oriented, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by the employer.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)

Work Location: In person