1. Maintains office machine equipment and calls repair person as necessary.
2. Copies, assembles and distributes agency informational material as directed.
3. Assists with payroll functions weekly, as assigned.
4. Answers phone calls, returns messages, and greets visitors in a friendly and professional manner at all times.
5. Assists in keeping office work areas, including kitchen, neat and clean at all times, keeping coffee cups, glasses, and coffee pot picked up and washed.
6. Notifies visiting personnel of any changes in Members, locations and/or status as directed.
7. Processes mail and maintains logs as assigned.
8. Provides assistance and back-up for office staff as the need arises and/or as requested.
9. Assists in compiling and completing data for the Agency Annual Evaluation as requested.
10. Maintains good communication with all personnel, supervisory staff and all departments.
11. Understands, complies with, and utilizes all policies and procedures related to our personnel management systems.
12. Understands and strictly adheres to all company policies and procedures related to HIPAA and privacy of all applicable information, paper and digital.
13. Keeps current, written, report of employee certification, licensure, and all other necessary documentation expiration dates.
14. Participates in recruiting and retention efforts, as assigned.
15. Assists with the interview, orientation, and records entry of new field staff, as directed.
16. Assists in assembling admission packs for admitting personnel.
17. Maintains adequate supply of current forms.
18. Photocopies/FAX as requested. Forward incoming FAX to appropriate personnel.
19. Runs generic notes, continuations, care plans, goals, and timesheets as needed.
20. Copies on call schedule and distributes as requested.
21. Clocks in and out using the approved method.
22. Completes monthly registry checks and other background checks as required and as assigned.
23. Availability: Always on time and follows rules concerning attendance. Provides advance notice of absences and tardiness.
24. Adherence to Policy: Always follows rules, procedures and regulations. Completes all paperwork on time.
25. Creativity: Suggests ideas, discovers new and better ways of accomplishing goals.
26. Dependability: Always can be relied upon to complete responsibilities of the job.
27. Honesty: Always truthful and always completes agency documentation accurately.
28. Independence: Accomplishes work with little or no supervision and asks questions when in doubt.
29. Initiative: Searches out new tasks and expands abilities professionally and personally.
30. Interpersonal Relationships: Always displays willingness and ability to communicate, cooperate and work with co-workers, supervisors and customers. Fosters teamwork, dealing with issues openly and honestly.
31. Knowledge of Job: Uses technical skill and information at work. Always willing to learn new tasks and develop professional capabilities.
32. Productivity: Completes job responsibilities in a timely manner and does not allow personal affairs to interfere with job performance.
33. Quality: Meets all of the quality standards set forth by the organization, state and federal regulations.
34. Appearance: Maintains a professional appearance at all times. Follows dress code policy requirements.
35. Special Projects and Overtime: Participates willingly when requested.
36. In-services and Seminars: Attends and/or conducts job related workshops and educational seminars as requested or assigned.
37. Confidentiality: Maintains confidentiality of information related to business practices, business activities and personnel.
38. Acknowledges and follows policies and procedures, as outlined in the Employee Handbook.
39. Willingness to travel occasionally, as needed.
40. Other duties may be assigned, as warranted by the job.
Qualifications