Administrative Assistant | Client Care Assistant

Administrative Assistant | Client Care Assistant

Scope of Position: Manage Bacoa’s office administration including financial and donor records;
oversee Bacoa’s Meals with Wheels and Medical Lending Closet programs; supervise volunteer
program, including reference and background checks; perform minor accounting and bookkeeping
duties; data entry using multiple database programs; provide simple information and referral; provide
support to the Executive Director and other agency staff as required.

Principal Responsibilities:

 Answer incoming calls, greet guests and assist Social Services staff by providing simple
information and referral
 Maintain and organize agency financial records; check processing, deposits and invoicing
 Track office supplies usage, manage necessary inventories
 Schedule appointments as needed
 Provide data entry in software programs
 Assure donor acknowledgement letters are prepared and mailed on a timely basis
 Support Executive Director and other staff in operating various software packages used to
track clients, donors and other development related data i.e. My Senior Center, Network for
Good/Bonterra
 Manage Bacoa’s Meals with Wheels program: includes scheduling and ordering of meals
along with billing and payment
 Manage Bacoa’s Medical Lending Closet, including inventory and distribution
 Oversee Volunteer program including background and reference checks
 Significant data entry into multiple database programs

Skills and Abilities Required:

 Strong professional and interpersonal skills to represent Bacoa with donors, board members,
vendors, service providers, volunteers and families
 Proficient in multi-tasking
 Familiarity with accounting procedures and QuickBooks; position works with outside
accountant on a regular basis
 Experience with multiple types of software
 Strong attention to detail and ability to focus in a busy setting
 Ability to write simple documents in a clear, grammatical manner
 Capable of working independently with ability to problem solve
 Assume responsibility for maintenance of office equipment, including computers, phones and
copiers
 Capacity to work effectively with diverse personalities

Qualifications:

Required:

 Previous experience as an Administrative Assistant or Office Manager
 Excellent computer skills

 Proficiency in Microsoft Office Suite
 Ability to work with technology and different CRM programs
 Well-organized and detail-oriented with good verbal and written skills
 Understanding of technology and ability to work with a variety of software packages
Desired:
 Database and network management experience
 Previous experience in providing social services, or working with a non-profit agency

This position is full-time. $20/hour for the first 30 days; after successful completion of 30 days,
moves to $44,000 salary.

As a small office with limited staff, we are unable to offer health benefits. Twelve paid
holidays and generous vacation time available.