Administrative Assistant - Business Development

• https://www.lfcu.org/landing-short/careers.aspx

• Do you have what it takes to help an organization grow by assisting our teams tasked with bringing in new members, retaining old members, and exploring new markets?
• Are your main qualities your excellent communication skills, interpersonal skills, and organizational skills?
• Are you ready to make an impact?

• Managing the Select Employee Group database and making proper updates to the database
• Helping Business Development in identifying specific needs of members and aligning solutions with LFCU’s offerings
• Managing the departments pipeline of prospective members, businesses, and Select Employee Groups
• Assisting in the Business Development's efforts to increase product utilization of new and existing members
• Working with the VP of Business Development and the credit union’s branches to meet sales targets by promoting cross-sell of existing products and prospecting for new opportunities around branch locations

• Assist the Business Development department with coordinating events related to:
• Targeted outreach for new business to the credit union based on overall goals, which can include, but is not limited to: new membership (accounts), direct deposit, checking accounts, loans, cross-selling all LFCU’s products and/or services, acquiring new forms of eligibility by bringing in new Select Employee Groups, increasing membership utilization and increasing the loan portfolio to ensure the credit union meets its goals within the guidelines set.
• Maintaining a strong community presence and build brand awareness through on-site business events, networking, and other business outreach activities.
• Organize and conduct membership retention programs among existing Select Employee Groups, community charters, and existing members. Build strong relationships and maintain continuous communication with Select Employee Groups representatives and community charter groups. Ensure Select Employee Groups representatives are supplied with credit union brochures, forms, and other related materials.
• Maintain administrative oversight over HubSpot, the credit union’s customer relationship management database as it relates to Business Development and Branch Operations.
• Continuously coordinate periodic outreach programs to maintain Lafayette Federal’s visibility with existing members and promote utilization of the credit union’s products and services.
• Remain abreast of banking industry member service best practices for developing Select Employee Groups.
• Partner with the Marketing and Member Relation team to coordinate the creation of promotional materials for distribution to members and employee groups.
• Make recommendations to VP of Business Development regarding possible new activities designed to increase membership and product/service/delivery channel usage

• A positive Credit Standing.

• Two years to five years of similar or related experience.

• High School Diploma or GED.

• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature.
• Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

• Familiarity with a variety of the financial industry’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.
• Excellent analytical skills, people skills and self-direction.
• Excellent communication and interpersonal skills.
• Adequate knowledge of financial products and services.
• Advanced knowledge of MS Office.

• This position requires manual dexterity, the ability to lift files and open cabinets.
• This position requires bending, stooping, or standing as necessary.

• This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

When you choose a Lafayette Federal career, you choose to work in an environment where member focus is our bread-and-butter. We have a stable presence in the Washington Metropolitan area, a tenacious spirit and a genuine love for what we do — serving our members. If you seek a career in banking, our job openings offer you an excellent chance to learn and advance. We are a strong organization, poised for growth, and we are constantly broadening our reach. We believe an inclusive equal opportunity workplace reflects the communities we serve and leads to fresh ideas. Valuing diversity extends to the recruitment and ongoing engagement of employees to member cultivation. It’s part of who we are. Consider a Lafayette Federal career if you want: An opportunity to make an impact in the lives of our membersA chance to work with some of the best minds in banking todayA forward-thinking benefits plan and competitive payAn environment that values differences in people Employee Benefits: We are committed to maintaining an attractive benefits package that gives those with Lafayette Federal careers the resources they need to effectively manage their health, promote their well-being and help plan an exciting future.! We offer an outstanding benefits package that includes: • 401(k) with Employer Match and Profit-sharing • Generous Paid Time Off Package • Group Health Insurance for Single and Family Coverage • Flexible Spending Account • Health Savings Account with Employer Funding • Life and Accidental Death and Dismemberment Insurance • Short and Long-Term Disability Insurance • Dental Reimbursement • Commuter Benefits • Educational Assistance In addition to the benefits listed above‚ LFCU fosters a great work environment. Just ask our employees! *Lafayette Federal Credit Union is an equal opportunity and e-verify employer.* EOE/AA/VETERAN/DISABLED