Job Description
- Respond to employee phone complaints and provide the appropriate resources to address the issues in question;
- Process e-Verify requests for 18 branch offices;
- Update and distribute company phone list and other employee lists;
- Create and maintain employee Outlook email addresses and passwords;
- Use of Quickbooks for Data Entry;
- Data entry;
- Assist with claims and billing questions;
- Greets scheduled visitors and conducts to appropriate area or person;
- Conducts research, and compiles and types statistical reports;
- Answers and screens manager’s telephone calls and arranges conference calls;
- Makes copies of correspondence or other printed materials;
- Attention to detail and accuracy is a must as they will also be entering staff member’s notes/assessments into the system;
- Verify insurance;
- Assist Outside Sales team with execution of dealer partner agreements;
- Maintaining confidentiality (FERPA regulations & Guidelines).
- 3+ years experience in similar field;
- Must be proficient in Microsoft Word and Excel;
- Ability to set priorities and meet tight deadlines;
- Bilingual (English/Spanish) proficiency in Spanish is required;
- Excellent customer service skills;
- Perform administrative tasks (Data Entry, preparing letters, scanning documents, etc.);
- Ability to monitor deadlines and plan, coordinate and execute assignments;
- Ability to answer multiple calls & transfer in a professional, and pleasant manner;
- Effective communications skills, in writing and verbally;
- 2yrs experience as Administrative Assistant;
- Strong organizational and communication skills and attention to detail;
- Bilingual in Spanish;
- 35+WPM Min (will be tested in the office);
- Possession of, or ability to obtain, a valid State of Residence Driver’s License is required within two weeks of employment;
- Prior experience in similar role.
#3237 #Modesto
PandoLogic. Keywords: Administrative Assistant, Location: Modesto, CA - 95352 , PL: 566220639