Administrative Assistant

The Clean Team, an award winning carpet & upholstery cleaning company located in Kingston, MA, is looking for a polished but down to earth individual with customer service experience who is very detailed oriented and has excellent client relation skills.

The ideal candidate will have a minimum of 5 years’ experience working in a professional environment and worked in a customer service environment. .

Must have experience with QuickBooks, Microsoft Word, Publisher & Excel. Knowledge of Constant Contact is a plus.

Duties include but not limited to;

-Professionally & cheerfully answer all phone calls;

-Greet & assist all walk-in clients;

-Scheduling client appointments using our software;

-Prepare monthly mailings;

-Upkeep of database & constant contact.

-Responding to client’s email inquiries;

-Maintain a tidy, organized office;

-Assist technicians as needed;

-Ordering of supplies;

-General office duties such as filing;

-Provide administrative and clerical support to management personnel;

-Assist clients by carrying in area rugs from their car to the office and then also bringing area rugs to their cars at time of pick up; The ideal candidate needs to be able to carry and lift 50+ lbs alone;

The ideal candidate will possess the desire to assist our clients with a caring and cheerful manner over the phone or in person;

The ideal candidate will need to learn & retain various information about our industry;

Potential weekly & monthly bonuses;

Must be able to manage a busy office setting. Clients visit our office during the day. The phone can be very busy at times. Must be able to remember and record details from client conversations;

Must love dogs - there is an office dog on premises;

Hours are Wednesday, Thursday & Friday 8:30 – 5:00. We are closed most major holidays. Your personal birthday is a holiday too! Flexibility to fill in for vacations.

No phone calls please. Individual must be on time consistently & able to be flexible with time at end of day.

Please only apply if you are seriously interested in this position.

Thank you for your time!

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 24 – 27 per week

Benefits:

• 401(k)
• Employee discount

Schedule:

• 8 hour shift
• Day shift
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 5 years (Preferred)
• Administrative Experience: 5 years (Required)

Ability to Relocate:

• Kingston, MA 02364: Relocate before starting work (Required)

Work Location: In person