Administrative Assistant

Administrative Assistant
*This is a FULL-TIME position*

Fit Logic Functional Medicine has a very specific culture and a dedication to quality care, patient satisfaction, teamwork and creating a fun enjoyable work environment.

We would like to meet someone with Medical Office Front Desk Experience and conversational skills. Prior Telephone, Front Desk, Appointment, Check-in and Check-out, and billing experience is necessary. Solid experience with EHR specifically ChaRM or a similar EHR is essential for the applicant. Applicant must be self-motivated with an engaging compassionate and professional presence.

The Company: Fit Logic Functional Medicine is a private cash-pay practice specializing in hormonal balance, gut health, and autoimmunity, with a focus on disease prevention and health promotion. We believe in treating the whole person, including the full realm of physical, emotional, mental and spiritual aspects rather than handing out band-aids to mask symptoms. We also offer massage therapy and Vitamin Infusions and shots.

The Position: Our ideal candidate is highly motivated, dedicated,hard-working, a team player, pays close attention to detail, and must be able to have difficult conversations as well as communicate effectively and thoroughly in writing and in person or over the phone. The pay we offer will be based on skills, experience, education, and other traits that will enhance the growth of our clinic and our team.

Responsibilities

• Maintain and coordinate schedules, appointments, and calendars
• Create spreadsheets, presentations, and marketing materials
• Maintain an organized filing system
• Create a warm and friendly first impression by welcoming and speaking to patients and visitors in person or on the telephone; answering or referring inquiries.
• Answering phone, making appointments and creating a warm and welcoming atmosphere for patients.
• Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keep the office running efficiently by monitoring patient appointments on schedule and then notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Obtain revenue by recording and updating financial information; recording and collecting patient payments/charges; controlling credit extended to patients.
• Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Help patients in distress by responding to emergencies.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contribute to team effort by accomplishing related results as needed and other clerical assignments as needed.

Job Requirements:

• Excellent English and communication skills
• Must be able to take initiative and demonstrate flexibility when needed
• Prior Medical Office experience REQUIRED
• Professional personality & appearance
• Caring and compassionate
• Punctual and reliable
• Positive Attitude
• Team Player
• Comfortable dealing with people
• Detail oriented -- works projects to completion
• Able to multi-task
• Must be able to read instructions and follow directions
• Computer literate
• Knowledge of and experience with Microsoft Word, Excel and Outlook
• Knowledge of EHR like Charm or a similar Electronic Medical Record is essential
• Exceptional attention to detail
• Friendly, personable, relatable
• Familiarity with cash-based practice and/or Integrative Medicine
• Ability to organize and create orderly systems - and keep them organized
• Experienced in computer technology that includes excel, google docs, and social media marketing
• Nice and legible handwriting
• Full time: 36-40 hours per week hours per week

Job Type: Full-time

Pay: $13.50 - $16.00 per hour

Expected hours: 36 per week

Healthcare setting:

• Clinic
• Private practice

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• Associate (Preferred)

Experience:

• Medical office: 1 year (Required)
• Medical billing: 1 year (Preferred)
• Customer service: 2 years (Required)

Work Location: Hybrid remote in Buda, TX 78610