Administrative Assistant

Brightwater Senior Living of Highland, an Independent Living, Assisted Living, and Memory Care senior living community, is seeking a knowledgeable and detail-oriented Administrative Assistant with experience in customer service, Accounts Payable and Microsoft Office suite applications.

We are proud to offer the highest quality engagement, dining, and health support services, and a team that truly cares for our residents. We are always looking for compassionate, teamwork-oriented professionals to join our team. Every team member in a Brightwater community embodies the mission of our company: to inspire hope and enhance the lives of our residents through the creation of an unparalleled experience.

Position Summary:

Each team member at Brightwater is responsible for assisting their department in striving to meet or exceed the standards of excellence. The Administrative Assistant is specifically responsible for performing community accounting functions, staffing reception desk, performing clerical duties, touring prospective residents and performing other marketing duties.

Essential Job Duties & Responsibilities:

• Maintain resident, employee, and community information in strict confidence (with community management or other employees as necessary).
• Submit all required documents to Home Office in a timely manner.
• Perform Accounts Payable duties, including but not limited to:
• Entering invoices into the company accounting system;
• Completing and submitting check requests;
• Completing credit card reconciliation;
• Completing Deposit Refund Requests;
• Perform payroll duties, including but not limited to:
• Assist new employee with time-clock setup;
• Assist with payroll duties as assigned.
• Distributing pay checks to employees
• Perform marketing duties, including but not limited to:
  • Touring prospective residents;
  • Recording and reporting deposits received from prospective residents;
  • Entering professional and prospective resident information into the community contact system; and
  • Compile Information Packets.
• Staff reception desk continuously during assigned period.
• Arrange coverage of reception desk during break and lunch periods.
• Graciously greet all visitors and politely assist them as necessary.
• Politely assist residents as necessary, or ensure other appropriate employees do so.
• Prepare resident door name plates and name tags as appropriate;
• Perform simple, routine maintenance of office equipment.

Role Qualifications:

• 2+ Years of Accounts Payable experience.
• 3+ Years of Customer Service experience.
• 2+ Years of Microsoft Suite, specifically Microsoft Word processing, experience.
• Demonstrate ability to communicate effectively in English, both verbally and in writing.
• Maintain CPR and first aid certification.
• Maintain any certifications as required by state or provincial regulations.

About us
Brightwater Senior Living Group is a management company that oversees senior living communities across North America. At Brightwater, our goal is to lead the way in innovation for tomorrow to enrich the lives of seniors today by providing seniors and families with hospitality and healthcare experiences that are unrivaled.

Why we do what we do
We know that the most important moments in our residents’ lives are the ones that make them feel at home. We continue to create services and amenities designed to help seniors' live life THEIR way, and never ask them to change who they are to fit into our communities. We design spaces that adapt to their lives, their needs, and their choices.

What we value
Everything our team members do, everything our team members say, and the way our team members act is a direct reflection of the Brightwater brand. We know how important it is to show admiration, have integrity, and work as a team to strive for both excellence and innovation. We expect our team members to take ownership of their role and show stewardship in the way they manage human, material and fiscal resources that have been entrusted to our care. We also encourage the complete well-being of our team members by valuing the time required for regeneration and rejuvenation.

Our communication philosophy
We pride ourselves on creating an environment that facilitates open and transparent communication with our team members, our residents and our families. Our team is available to listen, support and serve the needs of all team members through direct and ongoing dialogue, and we believe that this respectful, open-minded dialogue makes us stronger in what we do and how we do it. We make every effort to ensure team member’s suggestions, ideas, opinions, and concerns are heard, and we reward team members for creation of ideas that improve any aspect of our community.

Brightwater Senior Living is an equal-opportunity employer and strives to provide an environment in which human dignity prevails. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, perceived race, color, national origin, citizenship status, ancestry, creed, religion, age, marital status, family/parental status, disability, sex, sexual orientation, gender identity, source of income, receipt of public assistance, status as a veteran or current or future military status. Brightwater Senior Living does not tolerate discrimination or harassment based on any of these characteristics.