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Form of workJob Description
We are looking primarily for someone to perform document scanning and clerical needs for the department with lots of data entry.
JOB OBJECTIVE
JOB OBJECTIVE
- Under the direct supervision of the Mgr, eDocument Management and following established procedures
- Works with most phases of document processing including but not limited to item processing, document image archival, research, subpoenas and Client Bank (FRB) adjustments.
- Processes and balances all electronic/paper files by importing/exporting on a daily basis with the FRB
- Records, scans and indexes using document image archival software while utilizing control logs to ensure accuracy, completeness and quality
- Handles research, adjustments and subpoenas
- Provides support to branches, MSC and Spectrum departments with eDocument Management related questions/issues.
- Processes and balances on a daily basis all electronic member checks received from the FRB (inclearings). Processes electronically to the FRB all items received from members for deposit or cash (transit/branch capture) and all coupon visa payments, coupon loan payments, savings and checking deposits using image item processing solution
- Processes electronic returned items on a daily basis ensuring established guidelines and timeframes are met
- Follows Check 21 guidelines to ensure check clarity and timeliness of daily import/export files to/from the FRB
- Ensures daily reports are updated timely and accurately and works with the Accounting Department to resolve outstanding daily balancing issues
- Monitors large item cases to include incoming returned items received through Fedline Web as well as providing signature verification for large items drawn by our members
- Performs research pertaining to routine outstanding FRB issues
- Monitors and completes research tickets received pertaining to but not limited to check copies, statement copies, posting errors and any adjustment related process necessary for the resolution of such research
- Works in conjunction with Branch Support by providing requested documentation on all types of incoming subpoenas/warrants
- Records, scans, and indexes documents using document image archival software. This includes data entry of pertinent member and document information used to retrieve and archive the imaged documents
- Maintains working knowledge of credit union's document guidelines, structure and the document archival software in order to be able to provide the maximum level of support to credit union staff
- Utilizes control logs to monitor own work to ensure accuracy, completeness and quality of all image archival processing. Looks for ways to improve and promote quality
- Assists with analyzing the use of barcodes and other tools to automate the indexing process
- Provides support to branches, MSC and Spectrum departments to include but not limited to troubleshooting with check scanning equipment, locating of documents and general check/document questions
- Maintains and cleans all item processing and document scanning equipment
- Performs other duties as required.
- The experience as acquired from a high school diploma or equivalent plus a minimum of 1 year financial institution experience
- Level I requires 1 year financial institution experience and 2-5 years for Level II
- Experience working with Microsoft Applications such as Word, Excel and Outlook.
- Ability to effectively utilize Windows and browser based desktop software and scanning equipment
- Ability to communicate effectively, orally and in writing.
- Accurate data entry capability to include balancing and reconciling of work.
- Good organizational skills, detail orientation and the ability to handle multiple priorities to meet work deadlines. Able to work independently and under pressure.
- Ability to appear for work on time, follow directions from a supervisor, interact effectively with co-workers and members, understand and follow posted work rules and procedures and accept constructive criticism.
- Ability to operate standard business machines such as computer, scanner, printer, copier, fax, 10-key and telephonic devices.
- Experience working with document processing equipment is desirable.
