Job description
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on computer.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
- Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with any clerical needs
- Performs other duties as assigned.
Refer code: 8859419. Quick Servant Co Inc - The previous day - 2024-04-03 09:50
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