Warehouse Administrator

EO Products is a company with one mission and two brands: to create healthy personal care products that nurture the people who use them, respect the people who make them, and honor the planet we all share. We work hard to ensure our values come to life in each bottle of EO® and Everyone for Every Body® products.

We have been family owned, operated, and independent since 1995. We call Northern California home and manufacture our essential oil-based products in-house at our certified organic factory and HQ in San Rafael. You can find us at most of your favorite retailers. We’re a certified B Corp that prioritizes people, planet, purpose, and profit — in that order.

We offer a fun casual place to work, great benefits, employee discounts, and free products! We are a diverse team of free-thinking individuals, and our company culture values responsibility, collaboration, integrity and passion.

We look forward to hearing from you!

POSITION SUMMARY

The Warehouse Administrator will work closely with the Shipping Manager and the Distribution team to complete tasks related to all warehouse operations. This team member administers all aspects of EDI customer orders, trains other team members in EDI functions, and works closely with cross functional teams. The Warehouse Administrator utilizes the ERP system and related software to create shipping documents, maintain database information for internal reporting, and to provide lines of communication within and outside of the Shipping department.

This team member is also responsible for invoice accuracy and timeliness ASNs which reflect on both revenue and margin KPIs.

This role is required to be on-site 100% of the time. Employee must be able to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RESPONSIBILITIES

RESPONSIBILITIES

EDI Systems Support

• Perform EDI-related processes for outbound distribution within specified timelines and according to protocol
• Troubleshoot EDI issues in coordination with internal and external EDI partners
• Support EDI interactions with ERP system
• Support with EDI Quality Control, between NetSuite and other systems, including:
  • Researching, identifying root causes of, and addressing chargebacks
  • Providing weekly summary of data flow issues and fixes implemented
  • Suggesting process improvements

ERP/ Vendor Management and Related Paperwork

• Route orders through various vendor portals
• Assist with sales order fulfillments in the ERP system
• Invoice all outbound shipments on a daily basis

• Maintain comprehensive filing system
• Create customs documents for export orders

Other

• Follow shipping and receiving policies and procedures
• Address or communicate any issues that may delay shipments immediately
• Maintain constant communication with our 3PL partner and cross functional teams
• Support a safe working environment at EOP by reporting any unsafe conditions or observed, unsafe conduct.
• Perform other tasks and projects as directed by management

SKILLS/QUALIFICATIONS

• Strong business acumen
• Problem analysis and problem solving
• Intermediate to advanced knowledge of Excel & Word
• Excellent oral and written communication skills
• Excellent interpersonal skills and ability to interact with people at all levels
• Ability to manage duties through wise planning, time optimization, detail orientation, and prioritization. \

EDUCATION AND EXPERIENCE:

• 1 years related experience (shipping and distribution, database management, vendor orders, or other)
• 2+ years of experience working in a distribution environment with order fulfillment and providing supervision to employees preferred
• 2+ years of experience working with data communications and management tools.
• Experience in manufacturing and distribution environments is strongly preferred
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PHYSICAL REQUIREMENTS:

Work chart of the U.S. Department of Labor for physical exertion:

• Physical Demand Level - Light
• Occasional (0-33% of the workday) - 20 lbs
• Frequent (34-66% of the workday) - 10 lbs
• Constant (67-100% of the workday) - negligible and/or operate controls while seated lbs
• Typical energy required - 2.2-3.5 METS

GENERAL WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

EO Products is an equal opportunity employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.