Vice President Operations

Department: Operations

Reports to: Senior Vice President, Operations

General Purpose: Oversee daily operations of all assigned facilities.

Essential Duties:

• Plan and execute initiatives and programs that support business objectives;
• Coordination of communication between ICON and Owners;
• Manage key employee staffing and organization including monitoring and making recommendations on the performance levels of key management personnel;
• Financial reporting;
• Implement key company wide change initiatives to drive our vision and culture;
• Recommend and implement strategic changes in operations;
• Oversee operations budget to ensure compliance with organizational expenditure requirements including the management of flow through;
• Assistance in new business development opportunities;
• Conduct Property reviews;
• Implement ICON standards to ensure profitability;
• Training of key personnel in ICON operations standards;
• Regular and reliable attendance.

In addition to the performance of essential functions, this position may be required to perform a combination of the following supportive functions to be solely determined by the Executive Vice President of Operations based on the needs of the business:

• Attend staff meetings;
• Attend unemployment hearings or judicial reviews for associates at the property level;
• Other duties as assigned or requested.

Education/Experience:

• Bachelor’s degree in Business Administration, or related field as well as experience in property, hotel or club management.
• CAM License Preferred

Physical Demands: May be required to travel extensively and work flexible hours.

Job Knowledge, Skill, and Ability Preferences:

• Must have excellent Leadership ability including skills to communicate and express ideas and directives clearly to associates;
• Must have the ability to organize and manage multiple priorities simultaneously;
• Must deal with problem analysis and problem resolution at both a strategic and functional level;
• Must display strong customer and owner relations;
• Must have excellent interpersonal and communication skills;
• Must have the ability to create high-performance teams and to be a strong team player;
• Must have a commitment to company values;
• Organizational development abilities;
• Computer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft Outlook;
• Budget and forecasting knowledge and abilities to create and maintain effective financial accountability to the company and to the ownership;
• Must have the ability to plan, organize and implement strategic planning, which requires forethought and planning ahead.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.