Vice President, Employee Experience

Organizational Overview

The vision of the National Council for Mental Wellbeing is to make mental wellbeing, including recovery from substance use challenges, a reality for everyone. Despite overwhelming need, nearly 30 million people across the U.S. do not have access to comprehensive, high-quality, affordable mental health and substance use care when they need it.

Founded in 1969, the National Council is a membership organization that drives policy and social change on behalf of nearly 3,300 mental health and substance use prevention, treatment and recovery organizations and the more than 10 million children, adults and families they serve. We advocate for policies to ensure equitable access to high-quality services and support. We build the capacity of mental health and substance use treatment organizations. And we promote greater understanding of mental wellbeing as a core component of comprehensive health and health care. Through our Mental Health First Aid (MHFA) program, we have trained more than 3 million people in the U.S. to identify, understand and respond to signs and symptoms of mental health and substance use challenges.

The National Council is growing rapidly to meet this moment; both our budget ($77M) and passionate staff (250+) have grown more than 50% since 2020. In addition, while we maintain office space in Washington, DC, we are a remote-first organization, meaning our employees work remotely from their locations across the United States.

We are an equal-opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.

Position Summary

The Vice President, Employee Experience is responsible for the strategy, development, and execution of the human resources department's programs and initiatives that impact the Employee Experience at the National Council. These areas include workplace culture, organization development, talent management, talent acquisition, change management, leadership development, employee engagement, performance management, and learning and development.

In this role as the VP, Employee Experience, reporting to the Chief People Officer (CPO), you will manage a team of remote HR professionals and provide strategic leadership by articulating the Employee Experience and engagement needs and plans to the CPO and Senior Leadership Team (SLT). With support from the CPO, SLT, and the HR team, you will maintain an engaged, competent, and diverse remote workforce through the implementation and support of programs and initiatives for all National Council employees. To be a successful VP, Employee Experience candidate, you must be a positive, resourceful, proactive, and efficient professional who maintains an approachable and professional presence. While this position can be done remotely from anywhere in the US, you must occasionally work our standard business hours of 8:30 AM to 5:00 PM ET.

Responsibilities

• Develop and implement a Talent Management strategy that ensures that the National Council hires, develops, and retains critical talent that aligns with organizational culture and values
• Develop and implement a Leadership and Development strategy, aligned with the Talent Management strategy, identifying, and implementing learning solutions and programs that support the career development of individual contributors, technical/professional experts, people managers, and leaders
• Scope, design, and facilitate organization development interventions such as team dynamics development, employee engagement, change management, organizational structure, process design, etc.
• Lead critical talent processes, such as performance management, succession management, talent assessment, critical role identification, and high potential identification and development
• Manage career path programs across the organization, providing tools, resources, and opportunities for growth
• Develop strategies to improve engagement and manage programs to create a highly engaged culture that brings the organization together, empowers employees, and creates a sense of accountability and ownership across teams
• Administer and facilitate individual and team psychometric assessments as needed to support programs or coaching
• Manage programs and vendors, such as Executive Coaching, learning vendors, contracts, and engagements
• Engage direct reports on performance management activities such as performance reviews, coaching, feedback, and career development discussions; ensure collaboration and cohesion across all direct reporting lines
• Model and reinforce National Council values, psychological safety, and support of DEI goals
• Provide change management consulting as needed

Required Qualifications

• At least 9-11 years of Human Resource experience with at least 7 years in strategic and enterprise-wide Organization Development consulting and leadership roles
• Master's degree in a related field such as Organization Development and Industrial Psychology or additional equivalent years of professional work experience
• 7+ years of people leadership experience
• Extensive experience in organization development, talent management, change management, employee engagement, learning and development, and leadership development
• Experience managing large-scale organization development efforts with significant complexity, engaging employees of all levels throughout the organization
• Skills in learning program delivery and facilitation
• Strong decision-making and judgment with the ability to handle multiple complex issues at one time
• Ability to provide a balance of thought leadership and strong execution and delivery
• Outstanding communication and interpersonal skills
• Upbeat, positive, self-motivated, and personable team player
• Ability to handle confidential information with discretion
• Exceptional organizational and project management skills, with the ability to take initiative, and perform and prioritize multiple tasks
• Results-oriented with a proven record of meeting high-performance goals and deadlines in a dynamic environment
• High level of proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook

Preferred Qualifications

• ICF Coaching Certification, ACC or higher
• Certification in assessment tools such as Insights, MBTI/DiSC, 360-Leadership Assessments
• Learning Management System (LMS) experience