University Library Technician - Collections & Research Strategy

Posting Details
Job Posting Information
Posting Number
PG192694SP
Internal Recruitment
No
Working Title
University Library Technician - Collections & Research Strategy
Anticipated Hiring Range
$53,150
Work Schedule
Monday - Friday; 8:00 a.m. - 5:00 p.m. with some flexibility based on operational needs
Job Location
Raleigh, NC
Department
About the Department
The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries is committed to being a powerful competitive advantage for the university in every aspect of its mission, including attracting and retaining the best faculty and students and promoting their success. To that end, we foster a culture of creativity, equity, diversity, inclusion, and innovation. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. For more information about the Libraries, please see https://www.lib.ncsu.edu/about.
The Collections & Research Strategy department (8 librarians, 1 staff) develops and manages collections aligned with the strengths of the university through collaboration with the university community and creative use of analytics across the broader digital environment. Librarians and staff in this department actively liaise with faculty and students to build and manage collections across all subject areas; foster collaboration and interdisciplinary interactions among faculty and research teams; conduct ongoing collection assessment; and collaboratively provide services for faculty, staff, and students across the research lifecycle, including information discovery, data management, research impact, application of research tools, and scholarly communication.
Essential Job Duties
The University Library Technician (Advanced) provides support for daily operations of the Collections & Research Strategy department as well as program support (e.g., demand driven collections, outreach and marketing of collections resources) and project support. The incumbent works closely with librarians who are responsible for collection management and research services. This position also plays a vital customer service role by interfacing with faculty, researchers, students, staff, vendors, and community members and is often as a first point of contact for questions and troubleshooting. The position reports to the Department Head, Collections & Research Strategy.
Primary duties include but are not limited to the following:

• Triaging requests and coordinating workflows for streaming media and working with patrons and library staff to support communications to patrons, vendors, and community members who seek information and help with collections resources.
• Managing demand driven acquisition programs.
• Writing and collaboratively distributing promotional information to improve discovery and awareness of our collections and services.
• Assisting with collection assessment data using specialized bibliographic tools and administrative portals.
• Assisting with projects to support our research services including, but not limited to, our data management plan review service.
• Providing general office support including handling facilities and supply requests, scheduling and taking minutes at meetings, and updating departmental documentation for the Libraries' intranet, public web pages, and social media.
• Recruiting, training, and supervising a student assistant.

Other Responsibilities
Qualifications
Minimum Experience/Education
High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.
Other Required Qualifications

• Commitment to fostering an environment of equity, diversity, and inclusion
• Knowledge or interest in outreach and marketing via written pieces, blogs, handouts, social media
• Demonstrated ability to collect, manipulate, and analyze data in spreadsheets
• Knowledge of standard office software applications, e.g., Google suite and Excel
• Strong attention to detail, time-management, and organizational skills
• Ability to communicate clearly and knowledgeably
• Ability to work independently as well as part of a team, including the ability to establish and maintain effective work relationships
• Ability to meet high service standards in all interactions (virtual, in-person, email, chat, phone)

Preferred Qualifications

• Bachelor's degree; or an equivalent combination of training and experience
• Familiarity with the content of collections and resources provided in a modern library environment sufficient to assist students and faculty with collections questions and related issues
• Knowledge of web publishing applications, such as Drupal

Required License or Certification
N/A
Valid NC Driver's License required
No
Commercial Driver's License Required?
No
Recruitment Dates and Special Instructions
Job Open Date
09/20/2022
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
09/27/2022
Notice to Applicants
Special Instructions
Along with your application, please include your resume, cover letter and contact information for references.
Position Details
Position Number
00040029
Position Type
SHRA
Position Classification Band Title
University Library Technician
Position Classification Band Level
Advanced
Position Classification Salary Range
$31,200- $60,817
Salary Grade Equivalency
GN09
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event
Time Limited Position
No
Time-Limited Appointment Length (if applicable)
Department Id
250101 - NCSU Libraries
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.