At A Beautiful Mind, Inc., our employees are driven by a deep sense of service, high standards of professionalism, and a responsibility to better the public good. The organization seeks an Outreach Specialist passionate about providing the highest quality care in an institutional, secure setting. Join a team dedicated to impacting the people and communities we serve.
Job Summary:
The primary role of a Care Coordinator is to advocate for clients to make sure they get high-quality care. They perform a range of administrative tasks, such as entering client data, answering phone calls and scheduling client visits. The role involves a significant amount of communication with clients, their family members and various Healthcare Professionals. The Care Coordinator synthesizes information from these people, such as client needs and healthcare goals, in a way that’s useful and helpful to the client and Healthcare Professionals.
Roles and responsibilities will include the following but not limited to:
- Ensuring that the staff deliver high-quality and personalized care to client.
- Ensuring health and safety compliance.
- Liaising with local community organizations and maintaining good relationships with stakeholders.
- Ensuring that all activities such as personal care and medication administration meet the required standards.
- Preparing reports related to the progress of clients.
- Planning and utilizing resources and staying updated with the clinical knowledge to ensure that clients receive the best care.
- Collaborate with the care team to assess and evaluate intervention and determine when and where changes should be done.
- Develop care plans for patients and restructure them when difficulties arise.
- Work in compliance with healthcare and organizational laws and regulations.
- Consulting with clients and caregivers, including family members about their health problems.
- Read, attend seminars and collaborate with professionals to stay up to date with the developments in the field.
- Other related duties as assigned.
Qualifications:
- A Bachelor’s degree or certification in a behavioral health field is preferred; in place of a Bachelor’s degree or certification, the candidate must have at least three years working in a relevant professional role and a high school diploma or G.E.D.
- Excellent verbal and written communication skills and the ability to prepare comprehensive reports.
- A valid driver’s license, verifiable good driving record, and reliable transportation.
- Strong interpersonal and communication skills; effectively working with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds.
- Passion for helping people and providing personalized care.
- Ability to maintain a high level of confidentiality and respect for clients.
- In-depth understanding of the organization’s policies and medical regulations.
- Demonstrated ability to collaborate and problem-solve.
- Proficiency in the Microsoft Office Suite, email systems, and adaptability in learning new software.