Total Rewards Coordinator

Job Details:

Job Summary:

: The Total Rewards Coordinator is expected to be a conceptual thinker with fantastic organizational and time management skills.They should also have excellent administrative and IT skills with the ability to multitask and adapt in a fast-paced environment.

Responsibilities:

• Develops and maintains working knowledge of the WMCHealth Network system and assists with employee inquiries.
• Performs customer service functions by answering employee phone calls, requests and questions regarding employee benefits and wellness.
• Schedules meetings and maintains calendars as requested by management.
• Assists with the administration of health and welfare plans, including enrollments, changes and terminations.
• Processes required documents through payroll and providers to ensure accurate record-keeping and proper deductions.
• Partners with other team members to assist with HR projects, as needed.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
• Files documents into appropriate employee files.
• Coordinates internally with multiple departments to complete projects as necessary.
• Assists or prepares correspondence as requested.
• Establishes priorities and coordinates work activities to meet deadlines.
• Audits and reconciles benefit plan invoices and eligibility files and processes monthly invoices for payment.
• Communicates with representatives from insurance companies to discuss benefits and claim issues.
• Responds to employee complaints or problems and performs diligent research and review on claim issues for participants.
• Provides necessary data concerning enrollments, terminations, leaves without payment, and Medicare reimbursement claims as required.
• Meets with new hires for benefit orientation daily and as needed.
• Assists in coordination of annual enrollment for plan participants ensuring all changes are processed correctly.
• Assists in the annual change of health benefit option open enrollment campaign and ensures that all appropriate changes in enrollment status are recorded and processed accurately.
• Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
• Participates in and performs other duties and responsibilities as assigned.
• Special projects as assigned.

Experience:

1 year performing general office/clerical experience in an office setting preferred.

Education:

Associates Degree Required.Bachelor’s Degree preferred.

Licenses / Certifications:

N/A

About Us:

NorthEast Provider Solutions Inc.

Benefits:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Saving Account
• Paid Time Off
• Holidays
• Tuition Reimbursement