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Form of work
SalaryAssists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Performs patient information queries, answers general information questions. Provides a high level of customer service to present a positive impression of Summa Health.
"Potential to work from home after successful completion of a 90 day probationary period"
Formal Education Required:
High school diploma/GED required
Post high school level coursework in healthcare, accounting, business, public relations or related field.
Experience and Training Required:
One (1) year experience performing customer service or general office support experience in any industry. Contact or call center experience preferred.
Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus
Ability to pass typing test administered by Human Resources of 25 WPM
Ability to pass medical terminology exam administered by Human Resources
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Signing bonus
Application Question(s):
- Are you a current or former Employee of Summa?
- Do you have a High School Diploma or GED?
- Do you have at least 1 year of customer service experience or general office support experience in any industry?
- This is a 2nd shift position. Can you work 1:30pm-10:00pm?
Work Location: Hybrid remote in Akron, OH 44304
