The Teammate Development Specialist plays a key role on the Teammate Development team. Core duties include supporting the team’s training efforts by running and organizing company-wide training program, supporting projects to help maintain the Bridge, LMS management and content creation support. This role reports to the Learning and Development Manager
- Manage company-wide monthly trainings including soliciting feedback on training topics, reaching out to speakers, sending out accurate calendar invites to appropriate groups of Teammates.
- Ensuring that all company wide trainings are recorded and uploaded to the Bridge timely, unless otherwise instructed
- Prepare internal and external training data for upload into UKG (Kronos)
- Support content creation efforts including but not limited to supporting development of user guides, training documentation and training videos.
- Ensure that the LMS users are up to date including uploading all new teammates, marking terminated Teammates as inactive and updating managers as appropriate.
- Assigning courses to Teammates via the LMS as instructed.
- Managing LMS questions that come via ZenDesk or other modes of communication.
- Routine administrative tasks as needed by Teammate Development managers
- Other duties as assigned by Manager
- Follow SHM safety and environmental rules and complete required related training
- Wear proper personal protective equipment as required for the task or work area
- Report all accidents, injuries, spills and near misses immediately
Technical and Physical Requirements
- Bachelor’s degree in related field preferred
- Ability to sit or stand for long periods of time
- Ability to lift 25 pounds
Minimum Soft Skill Qualifications
- Eagerness to engage in a growing, fast paced, and industry-leading company
- Consistently treats others with dignity and respect
- Genuinely serves others with humility and a positive attitude
- Frequently demonstrates a bias toward action
- Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
- Follows policies and procedures while seeking out new and better ways of accomplishing duties
- Shows resolve and overcomes difficulties in a positive and productive manner
- Provides responsive service to our teammates and members
- Continuously puts forth the extra effort to accomplish duties
- Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
- Works to build high performing teams while taking an interest in teammates’ professional development
- Organize, plan and manage teammates and processes efficiently
- Unfailing commitment to continuous learning and growth
- Acts with integrity and is open to feedback from all teammates
- Willingly coaches teammates through change and leads all situations with positivity
The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities.
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, safe harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available at https://shmarinas.com/hr-disclosures.