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Form of work
SalaryJoin our Technical Training & Development team
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Artificial Lift team works to support the on-site installation, maintenance and planning of our industry-leading products.
Partner with the best
As a Learning Operations Specialist, you will be responsible for:
- Providing LMS and CMS technical support for a product company, including troubleshooting issues, responding to client inquiries, system maintenance and integrity.
- Supporting Learning Operations, build and manage the course catalog of learning activities (ILT, WBT, OJT, SSG, etc.), including uploading and troubleshooting course content.
- Delivering systems support training as needed to the global learning community,
- Researching and resolving learner issues, LMS completions, or content related issues within the LMS & CMS, submitted in the business ticket tracking system or email,
- Creating and maintaining competence assessments and associated learning paths (qualifications) in the CMS
- Processing new qualification builds, revise/split/combine/rename qualifications, analyze and manage qualification credit
- Creating and maintaining career development paths in collaboration with training managers and in alignment with the business needs.
- Managing requests for data uploads i.e., completions and certification assignments.
- Managing and process training assignments in the LMS.
- Creating and uploading new content, e.g., web-based-training, quick assessments in the LMS.
- Monitoring and auditing LMS and CMS input to ensure data integrity and offer recommendations for improvements.
- Assisting in process development and refinement to improve functionality and customer support.
- Supporting LMS & CMS implementation and/or migration projects as assigned.
Fuel your Passion
To be successful in this role, you will:
- Have a bachelor’s degree from an accredited university or college preferred (or have a high school diploma or equivalent with 5 years of related experience in Human Resources, Training or Quality)
- Have previous experience in Human Resources, Training and/or Quality.
- Have extensive learning management system (LMS) administration experience, prefer experience with the SumTotal® Learn platform.
- Have Systems Administrator knowledge of skills and competency management software.
- Have Microsoft 365®, Advanced MS Excel experience.
- Have experience working with learning data and knowledge of learning design.
- Have experience with learning authoring tools, i.e., Articulate 360, Captivate, Camtasia, etc. is a plus.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Education Assistance
- Generous Parental Leave
- Mental Health resources, Virtual Therapy Programs
- Dependent and Partners Care
- Pet Insurance
- Additional elected or voluntary benefits
Join Us:
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
