Tasting Room Associate

Summary:

This position is responsible for providing a positive and memorable experience to all guests. Candidates must be passionate about wine and people, and a team player! Our mission is to have fun delivering quality wines on a sustainable basis. The environment is dynamic, fast-paced and team-driven. Associates are brand ambassadors who love sharing our history and their wine knowledge.

Tasting Room Associate job responsibilities include:

• Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest.
• Learn product information to assist guests with making selections, purchases, and assisting with events.
• Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
• General housekeeping duties to ensure the appearance and cleanliness of the Tasting Room are up to or exceed standards.
• Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed.
• Assist with operating public and private events.

Physical Requirements:

• Able to lift and carry up to 50 pounds.
• Stand, walk for extended periods of time.

Position Requirements:

• Must be at least 21 years of age with High School diploma or equivalent.
• MAST Class 12 Permit required.
• 2+ years of customer service experience (retail/hospitality) preferred.
• Excellent communication skills, customer service skills, sales skills, and the ability to prioritize while handling multiple tasks.
• Interest in, or knowledge of, wine and wine industry.
• Ability to work in a fast-paced, changing environment as part of a team.
• Proficiency in Point of Sales (POS) systems and basic computer skills required.
• Must be flexible and available to work varied hours, including weekends.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Job Types: Part-time, Temporary, Seasonal

Pay: $16.50 - $18.00 per hour

Benefits:

• Flexible schedule

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person