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New York and New Jersey Eye Institute is looking for a Surgical Coordinator to work in our 3 offices in NY and NJ in Orangeburg, Middletown, and Clifton.
Job Qualifications:
Job Qualifications:
- Cool demeanor.
- Attention to detail.
- Team player.
- Can work quickly and efficiently in a fast-paced environment.
- We are looking for someone who is dependable.
- Having your own car is a must.
Job Details:
- Salary is commensurate with experience.
- Office hours are generally 9-5 or 10-6 M-F.
JOB DESCRIPTION:
POSITION: Surgical Coordinator / Surgical Counselor
DEPARTMENT: Clinical
REPORTS TO: Office Administrators
JOB SUMMARY:
This individual is responsible for assisting the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible; acts as a liaison between the office, surgical facility, patient and primary care physician.
This individual is responsible for assisting the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible; acts as a liaison between the office, surgical facility, patient and primary care physician.
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent; some college preferred.
- Two years experience in a surgical specialty practice, ophthalmology preferred.
- C.O.A. helpful.
ESSENTIAL SKILLS AND ABILITIES:
- Excellent communication and interpersonal skills.
- Strong organization with attention to detail.
- Analytical problem-solving skills.
- Demonstrated ability to meet deadlines.
- Ability to work independently and as a team member.
- Demonstrated computer literacy.
- Capability of meeting patient surgical scheduling volumes as established by the lead technician.
RESPONSIBILITIES:
- Acts as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations.
- Schedules all patient surgeries and pre-operative appointments, including those with the patient’s primary care physician, surgical facility, ophthalmologist or technician.
- Schedules post-operative appointments as appropriate.
- Arranges patient transportation if necessary.
- Notifies patient of all scheduled appointments.
- Prepares surgery folders and post-op kits.
- Sends appropriate H&P forms, labs, EKGs, and radiology needs to primary care physician.
- Collects all pertinent information for upcoming surgery, such as bookings, lens orders, insurance, H&Ps, and signed consent forms, and transfers to surgical facility.
- Answers all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns.
- Contacts patient two days prior to surgery advising them about their arrival time at the hospital, answering any questions, and reminding them of any changes in their medications.
- Performs other tasks as assigned.
