Surgical Coordinator - Dr. Han Jo Kim

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

Hospital for Special Surgery, #1 in Orthopedics for the last 14 years, is currently looking for an experienced and energetic Full Time Surgical Coordinator for one of our physician offices. Dr. Han Jo Kim is a Spine Surgeon at HSS, specializing in cervical spine and scoliosis surgery. In this role you will provide comprehensive administrative support to an HSS physician practice and contribute to an environment of clinical excellence.

You will be responsible for maintaining and improving the clinical and administrative workflow of a busy surgical orthopedic practice. Your duties will entail coordinating all aspects of surgical procedures for patients; anticipating the needs of patients as they arise. You must feel comfortable discussing and/or negotiating financial responsibility with patients with regard to their surgeries. A working knowledge of insurance carriers, deductibles, co-insurances, authorizations, in-network vs out-of-network benefits is necessary to successfully communicate with patients and collect for the practice. Additionally, you will schedule and coordinate patient appointments and serve as the point of contact for the practice. You will also perform a variety of clerical functions including inventory control and payroll management via Kronos.

Your role is essential to promoting a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the healthcare team. In addition, you will be responsible for upholding stellar customer service practices for patients and families, as well as acting as a liaison to the physician and hospital departments.

Competencies/skills:

Associate’s degree required, Bachelor’s degree highly desirable. 5-7 years physician office experience may be considered in lieu of education

To qualify you must have an Associate’s Degree and at least two years of related MD office/healthcare experience. Familiarity with medical terminology and general office protocol required. The ability to type 45-60 words per minute and exceptional organizational strengths are required, along with excellent written and verbal communication skills. Must be proficient in Microsoft Word, Excel, and PowerPoint.