Student: Lexington Public Library Associate- Central Branch

Posting Details
Posting Details
Job Title
Student: Lexington Public Library Associate- Central Branch
Requisition Number
SE03825
Department Name
3J5SE: Student Employment
Work Location
Lexington, KY
On Campus/Off Campus
Off Campus
Salary Range
$15.46
Type of Position
Student
Position Time Status
Part-Time
Preferred Education/Experience
High school diploma or GED, previous library experience or customer service experience is preferred.
Hours per Week
Tuesday and Thursday, 2:00pm-7:00pm. Friday, 2:00pm-6:00pm
Alternating weekends, Saturday 9:00am-5pm and Sunday 1:00pm-5:00pm
Position may require occasional changes in schedule
Job Summary
This position will be located at the new Lexington Public Library- Marksbury Family Branch.
As a Part-time Library Associate, a typical day may include the following...

• Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
• Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.
• Assist customers in utilizing library tools, including the library's website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
• Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.
• Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
• Proactively seek out customers to offer assistance in all parts of the library or department.
• Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
• Provide accurate information about library resources and services to customers.
• Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.
• Perform routine collection maintenance tasks according to assignment.
• Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.
• Offer programming support and conduct programs under the direction of a supervisor.
• Utilize library e-mail on a daily basis in order to stay informed about library matters.
• Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor/manager as appropriate.
• Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately
• Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.
• Performs other duties as assigned.

This job may be a good fit for you if you have...

• Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
• Establish and maintain positive, effective working relationships with library customers and co-workers.
• Provide basic readers' advisory.
• Troubleshoot equipment as needed.
• Carry out with limited supervision continuing assignments related to the daily operations of the library.
• Follow oral and written instructions.
• Effectively communicate both orally and in writing with customers and staff.
• Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
• Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
• Work the required schedule and help fill in schedule gaps occasionally.
• Some knowledge of or ability to quickly learn and follow standard library procedures
• Must successfully pass a background investigation.

Skills / Knowledge / Abilities

• Have a working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the internet
• View computer monitor and read/comprehend alphabetical and numerical sequences on library materials
• Climb a step stool or alternate method to secure books and other library materials
• Transport, place and remove books from any shelf of a 90" high shelving unit
• Perform essential functions which require transporting materials weighing up to 40 lbs, and standing for periods of 2-3 hours

Deadline to Apply
12/07/2023
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Anticipated Start Date
01/02/2024