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Introduction
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Staffing and Scheduling Solutions Manager today with Parallon.
Benefits
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Come join our team as a(an) Staffing and Scheduling Solutions Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary and Qualifications
The Staffing & Scheduling Solutions Manager is responsible for providing business owner guidance to ITG partners for development and functionality of Staffing and Scheduling solutions that support labor management and implementation of best practices. The Manager acts as a Liaison to other company work groups to help ensure best practices and solutions are prioritized and adopted to support clinical operations and optimal outcomes. This position partners with ITG, CSG, CT&I, Division, PI, hospital leadership and finance to achieve best practices in maintaining standardization and adherence to company guidance for scheduling/staffing best practices across all hospitals. The Manager establishes a culture of service excellence and partnership with internal and external customers.
General Responsibilities
- Establishes relationships and is viewed as an advisor to hospital leadership and Division Performance Improvement resources regarding workforce management.
- Collaborates with hospital leadership and division Performance Improvement resources in the establishment of standard configurations and process efficiencies to ensure the Facility Scheduler Application is maintained in accordance with division and company guidelines, and assists these resources in the monitoring of key indicators associated with Staffing and Scheduling.
- Provides oversight in the research of issues and responses back for solution development, under the direction of the AVP.
- Is the knowledge source for systems used in the organization such as Facility Scheduler, Kronos Alerts, FS Dashboard, and ISAS.
- Assists the AVP to develop strategies for facility configuration needs associated with enhancements related to the Facility Scheduler application.
- Serves as an advisor to hospital and division management teams on the use of process improvement tools and techniques for workforce management.
- Monitors and communicates Staffing and Scheduling related issues to the appropriate teams for troubleshooting, enhancement opportunities and business prioritization.
- Knowledge of and ability to interpret and apply Collective Bargaining Agreement (CBA) and hospital policy to decisions that may impact configuration requirements in the Facility Scheduler application.
- Independent decision maker regarding the development of Staffing and Scheduling solutions and best practices.
- Is the knowledge source for systems used in the organization such as Facility Scheduler, including FS Dashboard and MyScheduler, ISAS, WF 2.0, Inspire and new applications as developed.
- Strong Communication skills as demonstrated by proactive communications with key customers and the ability to establish realistic expectations and communicate difficult decisions/information
- Develops expertise, credibility and trust among internal customers
- Responsible for completing tasks in a fast paced environment
- Escalates issues to the AVP as necessary
- Builds and maintains strong, effective working relationships with a variety of stakeholders
- Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”
- Other duties as assigned.
Qualifications
- Leadership experience in the health care industry with emphasis on workforce management
- Experience with hospital Staffing and Scheduling preferred and associated applications
- Previous experience must be applicable to applying organizational methodology in order to develop and deliver forecasts that support productivity and financial efficiency
- Experience in Collective Bargaining environments a plus.
- Strong skills in Microsoft Word, Excel and Power BI applications.
- Ability to readily master new software and related enhancements
- Basic computer hardware; printer, key board, copy/scanning equipment, telecommunication devices
- Some travel required
Education and Experience
- Bachelor's degree preferred
- At least 1 year of management experience
- 5 or more years of relevant work experience
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Staffing and Scheduling Solutions Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
