Manager-Talent Acquisition Operations And Analytics

JOB SUMMARY

As the Talent Acquisition Operations Manager, you will help improve our talent acquisition processes by leading all aspects of reporting, analytics, and operations. You will establish partnerships with key stakeholders to ensure the successful support of our talent acquisition strategies and operations. This individual serves as a Compliance point-of-contact for assigned functional areas and assists system users with ensuring data integrity, audit and compliance, testing of system changes, report writing and analyzing data flows for process improvement opportunities. This manager will continuously evaluate and improve processes and procedures related to onboarding compliance, contingent labor management, and TA reporting and Analytics. You will play a critical role in managing and overseeing our contingent workforce program across all business units. Analyzes data from various business systems to create and maintain metrics reporting and makes process improvement recommendations.  Examines and evaluates accuracy of new hire/all associate data, reporting of employee data and develops new, or improve existing format, use, and control of the data.  Leads the onboarding and sourcing teams in support of the TA function.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead the New Hire Compliance process and team post-employment offer to first payroll to ensure compliance according to employment background and standards for hiring

• Ensure HR meets the Internal and External Audit controls for all associate records for Active and Terminated associates.

• Maintain and support a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard and ad hoc reports in support of HR/Recruiting department. 

• Interpret data and analyze results to provide ongoing reporting to the department/business.

• Develop and extract data from complex sets, partnering with HR and recruiting teams, including supporting the design and administration of our Candidate Experience journey

• Analyze data to recognize trends and patterns. 

• As the Manager of Talent Acquisition Operations and Analytics, you will help improve our talent acquisition processes by leading all aspects of reporting, analytics, and operations

• Creation of advanced custom Excel reports 

• May perform other duties and responsibilities as assigned

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

• Typically reports to Director.  Direct supervisor job title(s) typically include: Director, Talent Acquisition

• Job is directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management, time card/PTO approver)

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

• BE ANALYTICAL: Able to effectively gather all relevant information; Able to identify key issues; Able to qualitatively and / or quantitatively process data; Able to identify relationships, draw logical conclusions and interpret results for use in decision-making

• PLAN: Able to develop short- and long-term operational and / or financial plans that are appropriately comprehensive, realistic, and effective in achieving goals; Able to anticipate obstacles and define alternate strategies; Able to integrate planning efforts across work units

• ADAPT: Able to maintain effectiveness by changing personal behavior and work routines / habits in response to new circumstances and requirements

• COLLABORATE: Able to act as part of a larger team outside of the immediate department or group; Able to understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization; Able to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization

• DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards

• TAKE INITIATIVE: Able to exhibit tendencies to be self-starting and not wait for signals; Able to be proactive and demonstrate readiness and ability to initiate action; Able to take action beyond what is required and volunteers to take on new assignments; Able to complete assignments independently without constant supervision

JOB QUALIFICATIONS: Education & Experience Requirements  

• 3 or more years experience in talent acquisition or recruiting operations withing with systems such as ATS, HRIS, and other third party applications.

• Bachelor’s degree in business management, HR/HRIS, or a related field is preferred, or a combination of experience and education

• Prior experience with Power BI and Candidate Relationship Management Software preferred

• Strong understanding of DOT and FMCSA laws and regulations in support of onboarding CDL drivers and completion of Driver Qualification Files

• Experience with managing vendors and career site (LinkedIn, Indeed, Phenom, and background and drug test vendors)

• Strong understanding of Talent Acquisition function with strong understanding of the recruiting life cycle process, including eligibility and onboarding requirements and procedures in order to ensure compliance (i.e. Background, I9, Internal and External Audit policies)

• Ability to combine data from multiple sources when needed for the analysis and audits

• Able to handle multiple projects simultaneously

• Or an equivalent combination of education, training and/or experience