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SalaryOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Administrative Assistant delivers on our Purpose by providing administrative support to the Operations Strategy and Imple mentation Team . This role is responsible for overall department administrative functions and medium to highly complex projects as assigned. The Senior Administrative Assistant is an organized collaborator and strong communicator who is ready to be part of meaningful and impactful initiatives at Southwest.
Additional details:
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Work under broad supervision and may be assigned multiple concurrent general projects
Anticipate Leaders needs and proactively resolve scheduling conflict
Support and lead large event planning for the Department, including department projects and cultural activities
Review department and company news closely and understand them in relationship to his or her organization
Compose and edit correspondence with appropriate grammar and structure, including under Leader’s signature
Proactively manage and prioritize calendars and itinerary to ensure most effective use of the Leader(s) time.
Schedule and manage travel arrangements under direction of Leader(s)
Practice effective meeting management for self and multiple Leaders
Assist in onboarding of new Employees under supervision of Leader
Organize and maintain all files, records and other information; ensures databases are up to date
Serve as backup to Executive Assistant(s)
Own routine department processes & programs and complete processes accurately and on time while seeking efficiencies and process improvement
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Skilled in a high level of customer service delivery
Ability to identify conflict and must seek to clarify details
Skilled in office management & department procedures
Ability to use MS Applications – Outlook, Word, Excel, Teams, and PowerPoint
Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
Ability to communicate professionally with Leaders and all internal & external Customers
Ability to prioritize and multitask, working with a high sense of urgency
Ability to proactively seek creative ways to perform tasks in a timely and efficient manner (email, deadlines, calendar management, organization)
Knowledge of the mission and purpose and vision of Southwest Airlines and their department Understands the different functions of the department Education
Required: High School Diploma or GED
Experience
Required: Intermediate level experience, fully functioning broad knowledge in Administrative Support or Customer Service related fields
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work in an on-call environment and flexible work schedule to support the needs of the business as needed
Pay & Benefits:
Competitive market salary from $57,150 per year to $63,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount doesn’t guarantee employment for any particular period of time **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/10/2024
