Small Business Office Manager

Our amazing, mission-based organization is looking for a FUN and Passionate Small Business Office Manager. You will be primarily responsible for ensuring the smooth flow of human resource compliance, bookkeeping, payroll, billing and providing management support as needed.MUST BE LOCAL TO THE BAY AREA.
If you have an entrepreneurial spirit and the energy to help build something special that contributes to your community APPLY NOW!!!
We are all about delivering fun, gentle lessons and providing a wonderful experience to our students, parents, and our team. Our energetic & inclusive culture is a core part of what gives us an unmatched ability to engage and progress our students of all ages and needs. It is also why we have been so successful nationally for the last 40+ years.
WE PROVIDE:

• Excellent culture - mission driven managers that give back to the community and their staff
• Opportunity for growth at a business with massive expansion opportunities
• Structured, paid training
• PTO for part time and full time employees
• Paid birthday time off
• Highly competitive pay
• Health care benefits for full time employees
• Monthly budget in our employee engagement program

Responsibilities
Major Responsibilities

• Bookkeeping: Prepares for monthly finance meetings. Invoices clients, pays invoices, runs payroll, manages insurance reporting requirements. Independently complete monthly, quarterly, and yearly bookkeeping for small to mid-size businesses. This includes recording transactions, bank feed, monthly account reconciliations, journal entries, reviewing receipts, etc.
• Billing and dispute resolution: Manages monthly billing, credit card declines and chargeback resolution
• Scheduling: Manages company schedule and serves as a scheduler for Owner
• Marketing: Assists with marketing efforts on Google, Facebook, Instagram Nextdoor, Yelp, and email blasts
• Project administration: Manages contracts, invoices and communication with our pool partners
• Monitoring stock & inventory and communicating out-of-stock items with sales team
• Assists with team scheduling
• Provides support to management as requested.

Payroll and Attendance:

• Oversee payroll processing for swim instructors and staff, including accurate tracking of class hours.
• Ensure timely distribution of salaries and address any payroll-related inquiries.
• Monitor attendance records for swim instructors and coordinate with scheduling needs.

HR Compliance:

• Stay current on local, state, and federal regulations related to swim school operations.
• Ensure swim school policies align with legal requirements, conducting audits as needed.
• Implement safety protocols and certifications required for swim instructors.

Benefits Administration:

• Administer existing employee benefit programs, including health insurance and professional development opportunities.
• Assist instructors and staff with benefit-related inquiries and coordinate training sessions.

Recordkeeping and Documentation:

• Maintain accurate and up-to-date records of swim instructor certifications and staff documentation.
• Ensure confidentiality and security of employee information.

Skills & Qualifications:

• Experience: 5-10 years human resource management, bookkeeping and client services experience
• Technology: Thorough knowledge of and experience with QuickBooks Online and GSuite (GMail, GCal, GDocs, GSheets). Comfortable using technology to manage workflow
• BA/BS in Accounting/Finance/Business Administration/Human Resources or equivalent 5 year minimum Bookkeeping and Human Resource experience.
• A detail and solution oriented mindset, the ability to prioritize effectively, meet deadlines, follow through to execute all tasks and demonstrate a high degree of accuracy.
• Self starter with excellent research, analytical, time management and organizational skills
• Have excellent verbal and written communication skills, responding to internal and external needs in a timely manner and listening, being thoughtful in your response, and setting clear expectations.
• Demonstrated ability to work independently and as a team member across disciplines with team members in finance, partnerships & revenue, technology and operations.
• Proven ability to thrive in a remote work environment; self-directed; proactively reaches out; responsive; comfortable in a virtual setting
• Ability to travel, as needed, for in-person and occasional team meetings.
• Ability to thrive in a fast-changing environment, flexible in the pursuit of goals

Pay is determined based on experience
Physical Setting:

• Remote Office with monthly in person meetings

Schedule:

• Flexible: Primarily Monday to Friday, some occasional weekends.

Job Type: Full-time
Salary: $30.00 - $40.00 per hour
Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

This is a remote position.
Compensation: $30.00 - $40.00 per hour
Working at British Swim School is so much more than just a job...it's an opportunity to leave a legacy that may transform a child's life
Since 1981, British Swim School has been offering swimming lessons for babies, children, and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills. Dubbed as one of the fastest-growing franchises in the U.S. and Canada, we teach over 27,000 swimming lessons per week using our signature fun and gentle methods.
The British Swim School team is a nationwide franchise system of independent business owners who are dedicated to our mantra of 'Survival of the Littlest' for their local families.
Why join British Swim School?

1. Safe & happy work environment - where else might you get to sing at work?
2. Flexible work schedules and hours - making this a great role for students, parents and anyone with a busy lifestyle!
3. Rewarding job with competitive pay - all while making a true difference in your community!

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.