Business Office Manager

The Business Office Manager oversees the day-to-day operations of the Business Office, including staffing coverage and management.  This position is responsible for managing all business-related activities of a given community including payroll processing, accounts receivable, accounts payable, personnel files, supervising office-related work and assigned staff, maintaining compliance with all regulatory standards, and communicating with the management company on all appropriate matters.

ESSENTIAL FUNCTIONS:

• Serve as the community's primary resource for handling and managing questions/inquiries from employees related to cash receipts, billing, vendor payments, expenses, payroll and benefits
• Assists the Executive Director with managing the community's operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community.
• Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
• Supervises and conducts performance reviews of receptionist staff. Places ads; interviews and makes hiring decisions regarding open positions. Works with leadership on disciplinary situations and meets with employees to discuss issues and concerns.
• Assists with Human Resources functions: Assists new employees with the completion of required documentation, including new hire and benefits paperwork. Makes sure all required forms are completed and submitted timely. Facilitates new hire orientation and provides company information to new employee. Tracks employee evaluations to assure timely completion by department heads. May assist with benefits administration.
• Completes all corrections and communicates with the Payroll department regarding appropriate changes.
• Managing Employee Appreciation program.
• Prepares, processes and records all invoices for the community. This includes interacting with department managers regarding their receipts and invoices, preparing batch headers in a timely manner, and following up, as necessary, with the A/P department and vendors.
• Primary community responsibility for assistance with month-end close process
• Perform other related duties as required and assigned.

Position Requirements:

• Strong written and verbal communication skills to produce reports, assign tasks, accept instructions, and handle vendor contracts, among other tasks.
• Organization and the ability to multitask to complete a wide variety of tasks.
• Flexibility to help adjust to new tasks should company or office needs change.
• Strong interpersonal skills to interact positively with all employees.
• Leadership ability to manage challenges and oversee employees.
• Attention to detail to ensure tasks are completed thoroughly and correctly.

Education aND Experience:

• At least a high school diploma or GED. Associate or Bachelor’s degree is preferred.
• 3-5 years of experience as a receptionist or office assistant.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must continually demonstrate ongoing sustained ability to perform these physical demands:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

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