Service Admin
Company: A Oasis Pools Service
Location: Waxahachie, TX
About Us: A Oasis Pool Service is a reputable company specializing in pool maintenance and repairs. We offer pool cleaning, chemical balancing, equipment repair and installation, and regular maintenance to provide residential and commercial clients with a safe and enjoyable swimming experience. Our commitment to excellence and customer satisfaction sets us apart in the industry.
Position Overview: We are in search of an enthusiastic and organized Office Administrator to join our team. The ideal candidate will be a multitasker who excels at scheduling, offers exceptional customer service, can initiate warranty claims, and has a keen interest in pool service.
Responsibilities:
- Scheduling: Efficiently manage and coordinate appointments, project timelines, and service schedules.
- Customer Service: Provide friendly and knowledgeable customer service by answering inquiries, resolving issues, and assisting customers with their needs.
- Warranty Claims: Initiate and facilitate warranty claims processes, ensuring prompt resolution and customer satisfaction.
- Administrative Tasks: Handle general administrative duties such as data entry, maintaining records, and assisting with paperwork. This would include processing payments, sending out new customer agreements and creating customer accounts.
- Support: Collaborate with different teams within the company to ensure seamless communication and smooth project execution.
Qualifications:
- High school diploma or equivalent.
- Proven experience in an office administration role.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent communication and interpersonal skills.
- Proficiency in using office software, including Microsoft Office Suite.
- Customer-oriented mindset with a dedication to providing outstanding service.
- Interest in and knowledge of the pool industry is a plus.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance options.
- Opportunities for professional development and growth.
- A collaborative and supportive work environment.
If you are a motivated and detail-oriented individual with a passion for office administration and a genuine interest in the pool industry, we invite you to become a part of the A Oasis Family. Please submit your resume.
A Oasis is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.