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Form of workOverview
For 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes AvondaleMercedes-Benz Grapevine a truly special place!
We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.
EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!
Our Avondale Mercedes-Benz Grapevine Service Admins ensure an elevated client experience while creating client advocates. They will provide assistance to Service Manager(s) and Shop Foreman in the daily tasks of the service department. In addition, the Service Administrative Assistant will manage the administrative functions of the Service Department including Service Department clerical staff.
Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.
Responsibilities
Monitors proper organization of paperwork
Schedules training for Service Department office staff
Helps ensure that all technical publications, e.g. manuals, bulletins, etc., are kept current
Helps review and distribute technical and warranty bulletins
Stays abreast of all manufacturer's warranty policies and procedures
Schedules and assist in conducting monthly Service Department meetings
Completes month-end reporting
Runs reports to gather information for Technician payroll
Runs reports to gather information for service operations and tracking
Runs reports daily for Technician production reports
Assists in the cross-training of staff
Administrates pay for Service Department office staff in cooperation with payroll
Assists Service Manager and Service Director in resolving client issues
Qualifications
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable).
PHYSICAL DEMANDS
The employee must frequently lift and/or move up to 10 pounds
For 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes AvondaleMercedes-Benz Grapevine a truly special place!
We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.
EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!
- Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2022)
- Dental
- Vision
- FREE Company Paid Life Insurance
- FREE Employee Assistance Program Support for all employees
- 401K Retirement Plan
- Paid Holidays/Vacation/Paid Time Off
- Tuition and Tool Reimbursement
Our Avondale Mercedes-Benz Grapevine Service Admins ensure an elevated client experience while creating client advocates. They will provide assistance to Service Manager(s) and Shop Foreman in the daily tasks of the service department. In addition, the Service Administrative Assistant will manage the administrative functions of the Service Department including Service Department clerical staff.
Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.
Responsibilities
Monitors proper organization of paperwork
Schedules training for Service Department office staff
Helps ensure that all technical publications, e.g. manuals, bulletins, etc., are kept current
Helps review and distribute technical and warranty bulletins
Stays abreast of all manufacturer's warranty policies and procedures
Schedules and assist in conducting monthly Service Department meetings
Completes month-end reporting
Runs reports to gather information for Technician payroll
Runs reports to gather information for service operations and tracking
Runs reports daily for Technician production reports
Assists in the cross-training of staff
Administrates pay for Service Department office staff in cooperation with payroll
Assists Service Manager and Service Director in resolving client issues
Qualifications
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable).
PHYSICAL DEMANDS
The employee must frequently lift and/or move up to 10 pounds
