As a Senior HR Business Systems Analyst at Snowflake, you will use your technical skills and functional knowledge to support the HR Business Application team's roadmap. You will be instrumental in managing medium to large-scale projects, conducting thorough analysis to ensure feasibility, scalability, and alignment with business requirements and organizational priorities, and recommending solutions that build efficiencies, eliminate manual processes, and support strategic, operational needs. This role is based in our Dublin, CA office and requires in-person attendance at least three (3) days per week.
- Conduct all standard duties of a Business Systems Analyst including, but not limited to: gather requirements and define as-is vs to-be processes; develop scope in line with system capabilities; write test scripts and coordinate all UAT efforts; create documentation, training, and change management resources; support deployment and cutover activities
- Manage projects, or collaborate with our HR PMO as needed, from start to finish that have been committed to on our roadmap
- Commit to learning the administration and configuration of the ServiceNow HR application
- Partner closely with IT for alignment on platform and technical expertise, as well as periodic system upgrades, which include evaluating newly released HR features and developing plans for adoption if in support of operational needs
- Use your expertise and understanding of the business to influence the HR Business Applications roadmap
- Provide day-to-day production support for our HR Business Applications, which currently include ServiceNow HR and Simpplr
- 5+ years of related work experience in HRIS/HRIT
- Strong, demonstrable background as a Systems Analyst - ability to understand & define ambiguous business requirements; propose and translate scalable, technical solutions; and consider both the big picture and minute details to ensure project and organizational success
- Proven ability to manage multiple, competing priorities in a fast-paced, performance-driven environment with minimal direction
- Experience managing complex, cross-functional projects
- Ability to interact and influence leadership and partners
- Excellent communication skills with both technical and non-technical audiences
- Desire to build consumer-like digital experiences for our employees
- A commitment to embracing our Snowflake values
- Experience as a ServiceNow HR Administrator
- Workday HCM or Greenhouse knowledge