Risk & Claims Manager

RISK & CLAIMS MANAGER

Marlton, New Jersey

Job Summary:

The Risk & Claims Manager will actively manage the organization’s claims and litigated matters, as well as identify and assess risks that could impede the reputation, safety, or financial success of the company. This position will require significant experience in corporate risk management and/or with insurance carrier liability claims. In addition, experience with insurance and litigation management is strongly preferred.

This position requires constant travel to all correctional locations and the corporate office.

Duties / Responsibilities: 

·         Oversee and manage, in close cooperation with HR and internal/external legal counsel, claims investigations and resolution of self-insured claims.

·         Coordinates overall claims process including investigation and discovery, litigation management, and direction and settlement authority.

·         Collaborates with in-house and outside legal counsel, as well as TPAs, to assure proper handling of litigated files as well as coordination of discovery.

·         Attends mediations and other settlement conferences as necessary.

·         Organizes and facilitates monthly loss run reports, litigated file reports and claim review meetings with management.

·         Identify and assess risks to the organization, both in operations and service delivery, to minimize legal liability and to mitigate adverse impacts on the reputation, safety, and financial success of the company.

·         Devise and implement risk management policies and protocols, make recommendations and implement modifications and improvements.

Skills / Abilities: 

·         Excellent written and verbal communication skills, strong organizational skills and a collaborative approach to problem solving.

·         Ability to work autonomously to a significant degree, have a high level of attention to detail, and place a high value on providing exceptional and timely service to internal and external clients.

·         Excellent analytical skills with the ability to assess complex risk scenarios and develop effective strategies.

·         Excellent verbal and written communication skills to liaise with internal teams, external partners, and legal counsel.

Education / Experience: 

·         Minimum 5 year’s experience in a large insurance carrier liability claims operation, in corporate risk management department, or has OSHA experience.

·         Strong foundation in claims adjustment and/or TPA management and litigation management.

·         Experience with workers’ compensation and/or medical negligence insurance is helpful.

·         Experience with claims relating to correctional facilities is helpful.

·         Bachelor’s degree in related field is required.