Address
Form of workWho we are
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
About the role
What you need to know:
The Casualty Team Manager in the International Casualty Home Office manages a group of five claims adjusters (Examiners and Senior Examiners) who handle claims for bodily injury and property damage claims under Commercial General Liability policies. These claims include auto accidents, premises liability slip and falls, product failures causing bodily injury or property damage. The successful candidate will need to timely confirm coverage, identify and address any coverage issues, timely and accurately set reserves, determine the appropriate investigation, complete any required reports, evaluate, negotiate and resolve the losses inclusive of attending any mediations or trials at manager's discretion. The team handles USA-based claims for non-US AIG Insureds and also foreign claims under Controlled Master Programs issued to large Multinational US insureds. For those claims located outside the United States the adjuster in the team work with the AIG office or a TPA in the claim location. They may also be required to assist their adjusters conduct Claim Reviews of foreign claims and will be required to present these claims in understandable terms for USA-based Risk Managers.
Responsibilities include the following:
What we're looking for:
For positions based in Jersey City, NJ, the base salary range is $125,600-$157,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: Benefits Overview.
#LI-PA1
#LI-Hybrid
A look at our Benefits
We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.
We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com. Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
CL - Claims
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
AIG Claims, Inc.
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
About the role
What you need to know:
The Casualty Team Manager in the International Casualty Home Office manages a group of five claims adjusters (Examiners and Senior Examiners) who handle claims for bodily injury and property damage claims under Commercial General Liability policies. These claims include auto accidents, premises liability slip and falls, product failures causing bodily injury or property damage. The successful candidate will need to timely confirm coverage, identify and address any coverage issues, timely and accurately set reserves, determine the appropriate investigation, complete any required reports, evaluate, negotiate and resolve the losses inclusive of attending any mediations or trials at manager's discretion. The team handles USA-based claims for non-US AIG Insureds and also foreign claims under Controlled Master Programs issued to large Multinational US insureds. For those claims located outside the United States the adjuster in the team work with the AIG office or a TPA in the claim location. They may also be required to assist their adjusters conduct Claim Reviews of foreign claims and will be required to present these claims in understandable terms for USA-based Risk Managers.
Responsibilities include the following:
- Assign new claims to adjusters based on workload and claim skill set.
- Manage and direct adjusters on complex coverage and liability matters, involving evaluations, establishment of reserves and resolution strategy
- Review and approve reserves within authority levels, including any needed support documents and grant appropriate settlement authority.
- Review and approve coverage position letters.
- Work with international AIG offices on segmenting the flow of claims into the unit.
- Handle Customer Service demands. Account servicing is a large component of this position, including contact with clients and insureds, coordinating with international claims offices as well as domestic brokers, risk managers and insured's home office representatives. The manager is required to attend relationship and renewal meetings and claim reviews (which may involve travel away from the home office).
- Recruit, train and mentor claims staff in this team and the whole department.
- Present to management, provide leadership, mentor staff and identify procedural improvements.
What we're looking for:
- 10 plus years of Casualty claims experience.
- Strong Casualty technical expertise in coverage, investigation, reserving and settlement of Bodily Injury and Property Damage claims under Commercial General Liability policies.
- Excellent interpersonal and organizational skills
- Ability to recruit, train and mentor claims staff.
- Willingness to work as part of a team.
- Customer Service skills and ability to manage relationships with large corporations
For positions based in Jersey City, NJ, the base salary range is $125,600-$157,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: Benefits Overview.
#LI-PA1
#LI-Hybrid
A look at our Benefits
We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.
We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com. Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
CL - Claims
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
AIG Claims, Inc.
