Claims Manager

Company
Munich Re America
Location
Princeton , United States

Claims Manager, Reinsurance

We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.

The Company

Munich Re Specialty Insurance (MRSI) provides extensive, specialty property and casualty insurance solutions to customers through select brokers, Managing General Agents, program administrators, cover holders and insurtech partners. Products include: property, casualty, professional liability and other specialty insurance solutions. Our comprehensive, customized solutions are provided by A+ rated carriers and are tailored to clients’ needs. We offer superior service levels, industry-recognized underwriting and claims expertise and innovative approaches to complex and evolving risks.

Munich Re Specialty Insurance (MRSI) is a description for the insurance business operations of affiliated companies in the Munich Re Group that share a common directive to offer and deliver specialty property and casualty insurance products and services in North America. For more information on MRSI, including licensing, regulatory-required, and other information on the operating companies, visit https://www.munichre.com/us-non-life/en/general/munich-re-specialty-insurance-disclosures.html.

The Opportunity

The Reinsurance Claims Manager is a critical role in supporting our Public Entity business. The role will manage a highly specialized Claims team focusing on reinsurance claims with MRSI result responsibility. The Reinsurance Claims Manager will work with the team to drive a proactive, strategic approach to claims, an energetic and collaborative work environment, and best-in-class claims service to our clients and partners. The Reinsurance Claims Manager will also help instill and implement Claims Best Practices a culture of positivity and inclusion within the organization. This role will also interface frequently with various leaders of MRSI Claims, Underwriting, Product Development and Distribution, Actuarial, and Operations.

Responsibilities:

• Manage and provide proactive claim-handling direction to team members with respect to investigation, assessment, reserving, expense/vendor management, and settlement in accordance with Claims Best Practices.
• Monitor strategy on claims to ensure optimal claim outcome and timely escalation of high exposure claims to Head of P&C and Public Entity Claims, Practice Leads, Chief Claims Officer and other MRSI key stakeholders.
• Work with MRSI Claims Audit Team in auditing Pools, Risk Retention Groups, and Client retained Third Party Administrators.
• Help team continually achieve professional goals and hone skills to meet team member’s career objectives.
• Communicate and present key claim issues to internal and external partners and stakeholders, including Underwriting.
• Identify helpful technical and operational initiatives and provide feedback to Claims leadership for continual improvement.
• Work collaboratively and help develop strong business relationships with a wide array of internal and external partners to strengthen the business through market meetings, thought leadership and best-in-class service.
• Reinforce and support the integration of all Reinsurance Claims team by modeling and promoting a culture of positivity and inclusion. Seek feedback from team to foster maximum employee engagement.

Job Requirements:

• 10 years or more of claims and/or relevant legal experience.
• 3 years or more of management experience and/or leadership roles.
• Experience handling reinsurance claims.
• Superior coverage analytic ability.
• Strong team-building ability.
• Inspirational and motivating leader.
• Excellent and diplomatic communicator.
• Expansive insurance business understanding.
• Fair, adaptable, and approachable.
• Customer-service and relationship-oriented.
• Innovative and curious, with a desire for continuous learning and growth.

This role is being offered in Chicago, IL; New York, NY; Philadelphia, PA, Atlanta, GA; or Princeton, NJ; Hartford; CT.

The salary range posted below applies to the Company’s NYC location.

The base salary range anticipated for this position is $150,300 - $220,400 plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

The salary estimate displayed represents the typical salary range for candidates hired in this position in NYC. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.