Job description
Maze Health is looking for an Intake Specialist to join an energetic, warm, fun team dedicated to patient care. Our administrative staff are just as integral to our success as our practitioners. Ideal candidate for the position is an individual with exceptional customer service and patient care skills, strong organizational skills, detail-oriented, interested in a long-term position. Great opportunity for candidates looking to work remotely.
Responsibilities:
· Providing patients with a warm and friendly customer service experience
· Answering multiple phone lines
· Scheduling new and existing patients for appointments
· Completing new patient registrations and data entry
· Discussing insurance benefits, authorization requirements and payment responsibilities
· Answering email and telephone inquiries in a timely manner
· Returning patient voicemail messages
Qualifications
· Exceptional customer service and phone skills
· Be able to work from home in a quiet, dedicated space
· Possess strong organizational skills
· Be punctual, dependable, and reliable
· Be able to efficiently multitask
· Medical administrative knowledge or background a plus
· Able to work independently and as a team player
· Outstanding communication skills
Training will be done in Westchester, NY office.
Must be able to attend in-person training for the first month of employment.
Job Types: Full-time, Part-time
Pay: $39,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: Remote