Job Description
Intake Specialist
One of New Yorks top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.
Responsibilities will include but not limited to:
Communicating with clients
Screen incoming calls
Preparing no-fault applications
Drafting medical records requests
Filing retainer statements
Obtain signatures and other essential qualifiers from clients
The right candidate must possess the following qualifications:
Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files
Bilingual only, Spanish.
Strong listening, written and verbal communication skills; accuracy in work and communication
Ability to console and advise distressed callers
Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff.
Superior organizational and time management skills
Ability to multi-task in a fast paced, high volume and dynamic environment
Strong work ethic and professional disposition
Strong attention to detail and highly motivated
Achieve high level of productivity
Ability to learn the firms case management database and to utilize it consistently and efficiently. Preferred knowledge of Trial Works, Smart Advocate, Outlook, Work and Excel
Salary & Benefits:
Part--time position with set schedule, Monday through Friday. Shift is 4pm to 9pm Eastern Standard Time
Competitive salary + year-end bonus
Job Type: Part-time
Salary: $18-$25 per hour depending on experience
Experience:
- Law Office: 1 year (Required)
- Personal Injury: 1 year (Required)
- Spanish fluently (Required)
Must be authorized to work in the United States
ONE WEEK ZOOM TRAINING REQUIRED ONCE HIRED
Please send all inquires and resumes to potis@hachroselaw.com and humanresources@hachroselaw.com
This is a remote position.