Address
Form of work
SalaryHi there!
I'm Suzanne McClain, owner of a busy, fast-paced, growing Medicare insurance agency (National United Medicare Advisors, located in Columbus, Ohio) that serves those that are Medicare age (65+)
Since COVID (March of 2020), we have worked from our respective home offices. It has worked so well we have made this permanent and now plan to hire any new team members as remote. (this is NOT your typical scammy remote work post where you can do a job while your kids are running around, and you might get a pay check or you might not. lol)
*** REQUIRED***
Please DO NOT apply if you do not meet these two requirements
- Minimum of 5 years of fast paced office experience
- Minimum of 5 years at one company in your work history
You will be our creator of first impressions! The number one skill you must have is a friendly, outgoing and confident personality that shines every time you answer the phone. In many cases, you will be the first interaction that a new client has with our company, so this must always be a great experience.
This is a fast paced, multi tasking environment where you will be answering the phones, helping our clients, and entering data in multiple online systems (No Selling). If you are a great fit, your responsibilities will grow from there.
Here are the skills and qualities that you must have:
- Excellent verbal communication is required.
- Must be overly friendly. ;)
- Positive attitude.
- Confident.
- Good technical skills. You must be able to find your way around your PC and the web.
- You will be working with the 65+ age demographic, so patience will be necessary.
- You must be able to thrive and stay organized in a fast paced environment.
***Added bonus if you have experience with the following***
- Fast paced doctors office
- Fast paced small insurance company
***HOME OFFICE***
Unfortunately, many people have different ideas of what working from your home involves.
This is NOT a position where you roll out of bed into your recliner and fire up the laptop to start your day with your child sitting on your lap. (It's okay if that's what you thought, but that's NOT who we are. lol)
- You MUST have a quiet, distraction free home office with a PC or MAC and high-speed internet.
- Our office works inside of a video chat all day long. This environment of being able to see and speak to the rest of the team gives us a sense of belonging and accountability. This also allows us to communicate quickly with each other as we work through the daily tasks.
- Think of this remote position as the same experience as working in an office, but without the commute.
- Training – All training will be on-the-job paid training.
- Start date – We do not have a set start date. Our goal is to find the best fit for the NUMA team.
- W-2 Employee- This is NOT a 1099 contract position. You will be a full-time W-2 employee with taxes withheld from your check.
- We work from 8:30 am to 5 pm est Monday through Friday. (40hrs/week)
- (It is completely fine if you are in another time zone, please convert our eastern time zone work hours to your time zone)
***Benefits***
- Sorry, we do not offer health insurance at this time.
- Each pay period you will earn 2 hours of PTO as an added benefit, starting immediately.
- After one year on the NUMA team you will receive 40 hours of PTO per year.
- After three years on the NUMA team you will receive 80 hours of PTO per year.
- After six years on the NUMA team you will receive 120 hours of PTO per year.
- After ten years on the NUMA team you will receive 160 hours of PTO per year.
Thanks!
-Suzanne
P.S. Sadly, anything posted as "remote" or "work from home" can be viewed negatively with so many spammers and scammers out there.
Please check out our business below and do your own google searches.
Here is our company Information:
Suzanne McClain
National United Medicare Advisors
4151 Executive Pkwy STE 345
Westerville, Oh 43081
Addition company info:
https://nuMedicareAdvisors.com
https://www.facebook.com/suzannekmcclain
https://www.youtube.com/channel/UCGJnxp7gwAJU_ltTK6IA0bQ
https://www.linkedin.com/in/suzannemcclain/
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
- Work from home
Experience level:
- 5 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Experience:
- Customer Service: 5 years (Required)
- fast-paced office: 5 years (Required)
Work Location: Remote
