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SalaryPrimary Responsibilities: Responsible for supporting the company's administrative needs, maintaining files and account information in an efficient and effective manner, with the utmost accuracy.
Duties and Responsibilities include the following. Other duties may be assigned.
- Responsible for photographic downloads, printing photos and filing in the appropriate files in a timely manner.
- Enters and updates property hearing information into data bases.
- Coordinates file preparation for residential accounts.
- Maintains file systems integrity: Tie backs in order, active accounts only in file cabinets, file room and work areas to be neat and orderly at all times.
- Responsible for pulling files for all needs and maintain Database integrity through proper tracking of files.
- Responsible for transitioning files returned from property tax hearings, scanning hearing information into the electronic document storage system, placing account identification number on settlement sheets, making copies and distributing to proper personnel.
- Assist with training new employees on file preparation.
- Produce GIS maps, single and batch printing, for all accounts.
- Performs other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Computer Literacy
Keyboard Skills
Customer Relations
Customer Service
Diplomacy
Filing
Math Aptitude
Organization
Project Management
Time Management
Critical Thinking
Education/Experience:
- High School Diploma or Equivalent
- Prior customer service experience helpful
