Receptionist/Office Assistant

Rainier Clinical Research Center (Renton, WA) is seeking a full time Receptionist/Office Assistant. The Receptionist/Office Assistant position includes front desk duties and other duties that support the administrative department.

Rainier Clinical Research Center is a privately-owned clinical research center conducting clinical trials for pharmaceutical, biotech and device companies. The company has been in business for over 30 years with a specialty in diabetes research. All studies are conducted under the supervision of board-certified physicians.

We are currently seeking a full-time Receptionist/Office Assistant with excellent attention to detail and the ability to work in a fast-paced work atmosphere.

Primary Responsibilities:

• Answers and transfers phone calls, screening when necessary
• Welcomes and directs visitors and clients
• Makes and confirms appointment reminder calls to patients
• Administers phone system
• Place orders for office supplies, business cards, letterhead, name badges, promotional supplies, ad hoc print requests
• Place orders for study related groceries upon request
• Assist with installation of computers, monitors, workstations for new employees
• Maintain filing systems, both electronic and physical
• Responds to and resolves administrative inquiries and questions
• Clean and stock exam rooms
• Clinic laundry
• Chart distribution
• Manage copiers and copy areas and facilitate work orders for network printers
• Manage staff kitchen - Run dishwasher, put away clean dishes, set up for staff lunches
• Stock refrigerators with beverages and/or water
• Maintain coffee bar, snack bars, waiting room
• Mail runs, distribute packages, orders and office supplies, contact FedEx Express for pick-up daily, FedEx Ground Pick-up as needed
• Answer doors (front door, shipping and receiving door)
• Keep inventory and manage ordering of supplies as needed (Costco, Amazon, Staples, Instacart, etc.)
• Create office welcoming starter pack for new hires
• Order and set up staff and executive lunches
• Order and administer new hire phones
• Label IT peripherals & supports IT asset tracking
• Oversee minor office repairs
• Communicate with landlord regarding any facility management issues – opens work orders
• Water plants in shared office spaces
• Prepare communications, such as memos, emails, invoices, reports and other correspondence
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed
• Provide other administrative support as needed
• CEO support

Required Skills/Abilities:

• Must be reliable, self-directed with demonstrated ability to work in collaboration and cooperation with members of a multidisciplinary team
• Ability to work independently
• Ability to effectively communicate and exchange information
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail

Education and Experience:

• Bachelor’s degree in related field preferred
• One to three years of experience in a Receptionist/Office Assistant role preferred

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times
• Must be willing to work onsite at our office in Renton, WA

Job Type: Full-time

Schedule: 7am-4:30pm, Monday-Thursday and 7am-11am, Friday

Salary: $18 - $25 per hour

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account
• Health Savings Account
• Employee Assistance Program
• Adoption assistance
• 401(k)
• 401(k) matching after 1,000 hours worked
• PTO - Accrue 5 hours per pay period = 120 hours
• 7 paid holidays observed - New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day
• 2 paid floating holidays

Company Education Allowance:

• Education Grant - Employees are eligible for a $200 education grant after one year of employment to be used for professional development or continuing education courses related to medical or research activities.
• Tuition reimbursement - Employees who have worked for the Company for a minimum of two years will be eligible for tuition reimbursement of 50% of the cost of tuition up to a maximum of $1500 per year to be reimbursed for professional development programs or courses related to medical or research activities. to receive the education allowance.
• Educational Reimbursement for Professional Employees (MD, ARNP, RN, or RD). Professional employees who are required to complete a certain number of educational hours to maintain their licensure will be reimbursed to the limits specified in the Company Educational Allowance. The licensure that is being maintained must be a credential that is utilized for employment with the Company such as a MD, ARNP, RN or RD license.

Schedule:

• 7am-4pm, Monday-Thursday and 7am-11am, Friday
• Day shift
• Monday to Friday
• Overtime eligible

Supplemental Pay:

Bonus pay

Work Location: One location

Work Remotely: No

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person