Receptionist/Assistant

Job Title: Receptionist/Assistant

About Us:

UPE Resources, Inc. is a growing, full-service Vegetation Management, Utility Tree Consultation Firm, and certified contractor for utility companies nationwide. Established in 2006 as a Disabled Veteran Business Enterprise, we are headquartered in Southern California. We have performed multiple services for California Utilities over the past eighteen years and due to our colossal growth, we are looking to expand our team.

Job Description:

As our Receptionist/Assistant, you will be the welcoming face of our company, providing exceptional customer service and administrative support. Your responsibilities will include, answering and directing phone calls, managing schedules, and assisting with various administrative tasks as needed. Additionally, you will be responsible for janitorial duties to ensure the cleanliness and tidiness of our office space. You will play a crucial role in maintaining a positive and organized office environment, contributing to the overall efficiency and success of our team.

Responsibilities:

- Front Desk Operations: Serve as the first point of contact for visitors, clients, and employees. Greet guests warmly, answer inquiries, and direct them to the appropriate person or department.

- Phone Management: Efficiently manage incoming calls, route them to the appropriate individuals or departments, and take messages when necessary. Ensure all calls are handled professionally and promptly.

- Administrative Support: Assist with various administrative tasks such as typing, filing, copying, scanning, and data entry. Maintain organized filing systems and ensure documents are properly stored and easily accessible.

- Janitorial Duties: Perform janitorial tasks to maintain cleanliness and orderliness throughout the office space. This includes but is not limited to dusting, vacuuming, cleaning restrooms, and disposing of trash.

- Office Organization: Ensure office supplies are stocked and replenished as needed. Maintain tidy and organized workspaces, common areas, and reception area to create a welcoming environment for guests and employees.

- Communication: Liaise with colleagues, clients, and vendors to facilitate smooth communication and collaboration. Relay messages accurately and promptly to ensure timely responses and actions.

- Ad Hoc Support: Provide support to other team members and departments as needed. Assist with special projects, events, and tasks to contribute to the overall success of the organization.

- Compliance: Adhere to company policies and procedures, including confidentiality protocols and safety regulations. Ensure compliance with all relevant guidelines and standards.

- Problem Solving: Handle inquiries, issues, and concerns effectively and professionally. Identify problems and seek appropriate solutions to resolve them efficiently.

- Continuous Improvement: Actively seek opportunities to improve processes, procedures, and workflows. Provide feedback and suggestions for enhancing office operations and customer service delivery.

Requirements:

- High school diploma or equivalent

- Prior experience in a customer service or administrative role preferred

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

- Ability to work independently and as part of a team

Location: Yorba Linda, CA

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits:

- Health insurance

- Dental insurance

- Vision insurance

- Paid time off after one year

- 401(k) with company match

- Professional development opportunities

- Friendly, relaxed, and supportive work environment

Join Our Team:

If you're a dedicated and proactive individual with a passion for supporting operational excellence, UPE Resources offers an exciting opportunity to contribute to our company's success. Join us in playing a vital role in maintaining efficient operations and enabling our teams to achieve their goals.

UPE Resources is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Which Microsoft Office Programs are you proficient at using?

Experience:

• Office: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Yorba Linda, CA 92887 (Required)

Ability to Relocate:

• Yorba Linda, CA 92887: Relocate before starting work (Required)

Work Location: In person