Receptionist/Office Assistant

MW Polar Foods was founded in 1976, we are one of the largest importer and distributor of premium quality grocery packaged goods & general merchandise products. Our Headquarter is located in Cerritos/Norwalk, CA, and we have 6 Distribution Centers strategically located throughout the continental U.S. servicing various retail channels across the U.S. and South/Central America.

MW Polar Foods is currently recruiting a Receptionist/ Office Assistant. We are ranked #3 after Dole and Del Monte in canned fruit business. You will learn from all aspects of the business working with other team members. A detail-oriented, self-motivated and a good team player is preferred.

Position Summary

Receptionist/ Office Assistant will perform clerical and administrative supports to various departments in the Company.

Job Duties

• Answer, screen and forward incoming phone calls
• Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Receive, sort and distribute daily mail / deliveries
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures)
• Plan and schedule appointments and company events
• Perform other clerical receptionist duties such as filing, photocopying, binding and faxing
• Track shipments and assist with packaging, shipping (FEDEX and UPS)
• Maintains various company log books (technician attendance, service orders, mail logs, etc.)
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies
• Process ecommerce orders, such as Amazon vendor, Amazon seller, Walmart Marketplace, Shopify, etc…
• Detailed maintenance and improvement of listings (title, description, images, reviews, prices, product specs, customer questions, etc.)
• Assist consumer relationship department on responding and addressing consumer concern and inquiries
• Performs other duties, tasks or projects as requested and assigned by supervisor or management

Requirement

• Detail-oriented, self-motivated and able to respond quickly to a fast-moving and ever-changing environment
• Ability to relate and communicate across all levels in the organization
• Ability to prioritize job functions to meet deadlines and ensure smooth workflow, and to handle multiple tasks simultaneously.
• Solid PC operational knowledge related to MS Office Suite, including Word, Excel and Outlook are required
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Prior experience in with ecommerce platforms, especially Amazon Seller Central/Vendor Central a plus
• Hands-on experience with office equipment (e.g., fax machines, copy and printers)
• Positive customer service attitude
• High school degree, college degree preferred
• Bilingual in English and Spanish preferred

Benefits:

• Health Insurance - Company covers 100% premium for the employee’s choice of HMO or PPO coverage
• Paid Sick leave
• Paid Vacation
• 401(K): Company matching
• Bonus program
• Continue education program
• Holiday

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Experience:

• Consumer Relationship: 1 year (Preferred)
• Receptionist/Office Assistant: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person