Job Description
BDC AND RECEPTIONIST JOBS AVAILABLE
Qualifications
Bilingual (English/Spanish)
Strong computer skills
Strong customer service skills
Excellent verbal and written communication skills
Punctual, reliable and eager to improve
Ability to multi-task
Exceptional Organizational Skills
Professional personal appearance and presentation (dress code required)
Outgoing and positive demeanor
Responsibilities
Answer and direct incoming calls with a professional demeanor
Provide basic information to customers who have general inquiries
Assist sales and service with everyday activities, such as, take vehicle deposit money for new and used car sales, and checkout service customers after service is performed.
File invoices
Outbound calls to customers who's plates and registration have arrived at the dealership
Handle customers in a polite, positive and upbeat manner
Respond quickly to internet leads through online scheduling
Schedule appointments
Confirm scheduled and missed appointments.
AVAILABILTY: MON-SATURDAY (TBD)