Address
Form of work
SalaryInitial Posting Date:
03/25/2024 Application Deadline:
04/09/2024 Agency:
Department of Human Services Salary Range:
$3,006 - $4,338 Position Type:
Employee Position Title:
Receptionist (Office Specialist 2) Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply. Would you enjoy collaborating with several different parties? Are you skilled in tracking multiple things at once? Would you be interested in joining a diverse team that is dedicated to serving children, families, and communities? If so, this Office Specialist 2 position may be for you!
The salary range for this position will be adjusted on April 1, 2024, which will impact the minimum salary for this classification. The new salary range on April 1, 2024, will be $3477.00-4755.00 monthly.
Oregon Department of Human Services (ODHS), a place to belong and make a difference!
- When you join theODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
- Connect with ODHSEmployee Resource Groups (ERGs)and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
- We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do.The Equity North Starhas four points that explain the agency's goals related to equity, inclusion, and racial justice.
- We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, andcompetitive benefits packagesincluding health, dental, vision and much more!
What will you be doing?
As an employee working within the
Child Welfare Program
, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation
that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being. As an Office Specialist 2, you will:
- Provide clerical support and customer service to clients, resource parents, providers, the public, and agency staff in relation to cases at the branch level.
- Provide reception support by maintaining order in the lobby area according to office policy and direction.
- Answer phone calls and questions, coordinate scheduling, direct people to appropriate services, resources, and community partners.
- Releases negotiable items and appropriate documents to clients, families, foster parents, and caseworker.
- Act as a backup to the motor-pool coordinator managing vehicles and information pertaining to them.
- Complete a high volume of paperwork and electronic data entry including but not limited to, filing documents into case files, closing, and transferring cases, creating case and assessment files, entering personnel management.
What you need to qualify
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
- An associate degree in any field; OR
- An equivalent combination of education and experience.
Essential attributes
We are looking for candidates with experience:
- Experience defining and explaining rules, regulations, and procedures for programs and services.
- Experience navigating technology, inputting, and retrieving data, navigating various computer systems or databases, including Microsoft 365 programs.
- Previous Administrative experience with working knowledge of basic office procedures.
- Experience engaging and building collaborative relationships with community partners, agency staff, clients, and impacted communities.
- Experience interacting with diverse groups of people in a respectful and compassionate manner.
Please be sure to clearly describe how you meet the minimum qualifications and the essential attributes within your application materials. These two areas will be used to determine which candidates will be selected to move forward in the process. Make sure to read the ‘How to Apply’ section for any other requirements.
Working conditions
- Your work will be conducted in the office, this is not a remote position.
- Employee will work Monday-Friday from 8AM - 5PM; hours of work may fluctuate based on service needs. Occasional, compensated overtime may be required, including evening and weekend work.
- You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
- You may encounter stressful situations that will require quick decision-making skills.
Application instructions & requirements
Your work history profile and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.
- Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- Current State of Oregon employees: Apply via your employee Workday account.
- If you are not a current State of Oregon employee, view thisapplication instructional video.
- After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
Additional requirements
- Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- A valid driver’s license and acceptable driving record are required.
Helpful information
- This position is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies.
- Have questions about Workday, and want some tips on understanding the state application process? Check out ourOregon job opportunities page.
- If you need an accommodation under the Americans with Disabilities Act, have questions or need assistance with the application process, please contact Amanda Alvarado via email atamanda.k.alvarado@odhs.oregon.govor call 541-709-8695. Please be sure to include the job requisition number.
