Receptionist

About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards – in addition various social and recreational activities.

Position Overview: We are seeking a dynamic and customer-focused individual to join our team as a Receptionist at AKAM's NY corporate office. The ideal candidate will be responsible for providing exceptional front desk support and ensuring a positive experience for clients, tenants, and visitors.

Responsibilities include, but not limited to:

• Front Desk Operations:
  • Greet and welcome visitors, tenants, and clients in a professional and friendly manner.
  • Answer incoming calls, transfer calls to appropriate personnel, and take messages as needed.
  • Manage the distribution of incoming and outgoing mail and packages.
• Customer Service:
  • Provide excellent customer service to clients and tenants, addressing inquiries and directing them to the appropriate department or personnel.
  • Assist with general inquiries related to property management services and policies.
• Administrative Support:
  • Assist with data entry, filing, and maintaining organized records.
  • Prepare and distribute notices, announcements, and other communication materials as needed.
• Facility Management:
  • Monitor and manage the reception area to ensure cleanliness and a professional appearance.
  • Report any facility-related issues to the appropriate department for resolution.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient in basic computer applications (e.g., Microsoft Office).
• Ability to multitask and handle a variety of responsibilities efficiently.
• Professional and friendly demeanor.

AKAM Living Services, Inc., is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.