Boutique Dental Office Receptionist

We are looking for a friendly Front Desk Coordinator with a positive attitude to be our front desk staff Monday- Friday at our Harlem location- (two blocks from the 6 line).

You will help perform a variety of administrative and clerical tasks on a daily basis. You will be the first point of contact for our company and your duties will include offering administrative support across the offices. Not only will you welcome guests and greet people who visit the practice but also help with scheduling future treatment/recare visits. This includes scheduling for both hygiene and the doctor's work days in an organized/time efficient manner. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as our Front Desk Coordinator you should have a pleasant personality, as this is also a customer service role. Multitasking and time management skills are essential for this position. Ultimately, your duties and responsibilities are to execute all administrative tasks to the highest quality standards.

Responsibilities

Take phone calls from patients about insurance and finance
Enter new insurance information in computer and call for verification and benefit information
Explain treatment plans to patients
Assist patients in making financial arrangements or payment schedule
Request and collect payment for each checked out patient, and issue receipts or walk out statements, as appropriate, as patient leaves
See that each transaction is posted to the computer system accurately
Prepare financial copay list for treatment plans prior to consults/tx plan presentations
Monitor and edit any communication going to patients regarding upcoming appointments to ensure the information is correct and timely
Utilize all communication resources available to connect with patients to get them scheduled for treatment needed

Skills

Proven work experience as a Scheduling Coordinator or office manager
Professional attitude and appearance
Exemplary written and verbal communication skills
Ability to be resourceful and proactive
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Exceptional customer service attitude!!!!

Pay :: Compensation based on experience. Benefits package to be discussed during the interview :)

FULL TIME BENEFITS:

• Health Insurance (Active after 6 months of employment)
• 5 Days PTO (Active after 6 months of employment)
• Dental Care for you and your immediate family (Active after 90-day probation period)
• 401K Profit Share 4% of yearly gross compensation (Active after 1 year of employment)
• Continuing Education Courses and Team Building Days
• 40 hours sick leave accrual as per NYS guidelines

Office Hours

Monday & Tuesday 10:00am- 6:00pm
Wednesday- Friday 8:00am- 4:00pm

We have a "Team First" company culture and only want to add team members who are looking for their forever home :) We hope this is you!

Please submit your resume and contact information to be considered for an interview.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Paid sick time
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• 5x8
• 8 hour shift

Ability to commute/relocate:

• New York, NY 10029: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 5 years (Preferred)
• Front desk: 4 years (Preferred)
• Dental office: 3 years (Required)

Work Location: In person