Address
Form of work
SalaryOFFICE RECEPTIONIST
Greet patients, families, staff, and visitors
Answer and appropriately handle incoming phone calls, faxes, and electronic messages
Register new patients in the EHR and assist with any required paperwork, as appropriate
Schedule intake appointments based on provider schedule including in-person and telehealth visits
Handle insurance related tasks such as verifying patient eligibility, obtaining prior authorization and collecting copays/self-pay payments
Maintain front desk area in a clean and organized manner ensuring a sufficient supply of office/clerical supplies
Maintain patient waiting area in a clean and welcoming manner
Ensures that all beginning and end of day procedure/tasks are followed and completed in a timely manner
Reports any incidents or abnormal occurrences to Office Manager
Must have mental health billing and insurance knowledge
