Quality Assurance Engineer- Service Operations

POSITION SUMMARY:

The focus of this position is to improve product quality and reduce cost using product and process quality evaluation techniques and quality control principles.

KEY RESPONSIBILITIES:

• Technical support for threading and inspection operations to resolve multi-disciplinary problems.
• Maintain and improve standard procedures; train the operators and inspectors on inspection and gaging techniques and the use of procedures.
• Assist in the control of material certification documents from in-house or sub-contract process. Monitor, Validate and Approve mechanical property tests, stress relieve curves, buck-on graphs, etc.
• Review work order packets for accuracy and acceptability according to internal procedures and special customer requirement
• Train and guide QA auditors as required.
• Generate or revise QA documents such as procedures, work instructions and specifications as needed; and train affected personnel on such documents.
• Interface with subcontractors on clarification of quality requirements.
• Use knowledge of product and inspection/testing requirements to collect data and perform evaluation when customer issues arise. Utilize 8D problem solving to address customer claims.
• Implement root cause analysis and corrective action of non-conformance reduce variation of key process indicators, mitigate rework, reduce cost, and improve quality.
• Collect appropriate data and use advanced problem-solving techniques such as process capability, SPC, FMEA and Design of Experiments to isolate and reduce sources of variation and to resolve production and quality issues.
• Review customer specifications/requirements to evaluate capability and develop quality plans as needed.
• Perform internal and supplier/subcontractors process and management system audits as scheduled or needed.
• Support external audits as scheduled or needed. Support root cause analysis and corrective actions for audit findings.
• Communicate with customers and other Vallourec entities on topics related to internal/external non-conformances, special requirements, and other activities related to the product.
• Support project activities and product industrialization by working with VAM USA R&D, methods department and external suppliers and organizations.
• Promote effective communication vertically and horizontally within the organization.
• Follow all company policies, practices, and regulations to include Quality and Safety.
• Any other duties as assigned.

If NDT Level 3 Certified:

• Develop and/or review written practices for the qualification and certification of NDT personnel.
• Develop and/or review NDT procedures.
• Verify qualifications and/or certifications of NDT personnel.
• Conduct training and qualification testing to certify personnel.
• Represent VAM USA and VTA in discussions with customers, sub-contractors, auditors, etc. with regards to the NDT
• Program including procedures and written practices.
• Develop calibration standards, ultrasonic testing, and equipment selection.

REQUIREMENTS EDUCATION, TRAINING, AND CERTIFICATIONS:

Required

• Bachelor’s degree in an engineering discipline or equivalent experience (10 years experience in OCTG). Preferred
• Bachelor’s degree in quality engineering
• MBA Degree (Master of Business Administration)
• Lead auditor training (ISO 9001, API Q1)
• ASQ - Certified Quality Engineer (CQE)
• Six Sigma certification or training
• NDT Level 3 certification

SKILLS AND KNOWLEDGE:

Required

• Strong quality/process/operations engineering background in manufacturing environment.
• Experience in a machining operation is desired.
• Proficient in wide range of problem-solving tools and methods, including Six Sigma Methodology and advanced statistics.
• Extensive, in-depth knowledge of quality requirements and systems.
• Proficient in Microsoft Office Suite including Excel, and PowerPoint.
• Proficient using statistical analysis software (Minitab is preferred)
• Highly motivated, willingness to dig into situations and work with all functions of the business. The ability to work in diverse groups to achieve a common goal is critical to the success of this position.
• Ability to effectively communicate with all levels of the organization.
• Capable of working independently in a self-directed environment
• Excellent written and verbal communication skills

Preferred

• Experience with ISO9001 and API Q1 standards
• Experience with API 5CT, API 5CRA, API, 5B
• Knowledge of OCTG and premium connections

CRITICAL COMPETENCIES & CAPABILITIES:
The position will require demonstrated leadership skills and the ability to concisely communicate objectives and results to reach targeted goals. Strong understanding of and flexibility to work on Quality Assurance/process control principles.

• Teamwork
• Adaptability
• Accountability
• Reliability/dependability
• Initiative
• Safety awareness
• Ability to receive and provide constructive feedback.
• Pride in performance
• Continuous Improvement/Quality