Quality Assurance Engineer

Position Title:  Quality Engineer I (P1)

Company Summary:

Crown Castle works around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. As the largest shared infrastructure provider in the United States, Crown Castle owns, operates and leases more than 40,000 cell towers, 80,000 small cells and over 80,000 route miles of fiber across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology, and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is a NYSE S&P 500 and Fortune 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $100 billion. Crown Castle is also a cutting-edge technology company that develops software and foundational solutions that support our industry leading communication infrastructure across the US market. The Data and Digital Team is focused on developing innovative solutions, utilizing modern technologies, to deliver critical data, geo-spatial, and logistic capabilities to our customers.

Position: Quality Assurance Engineer I (P1) 

Role:

Crown is building an Engineering capability to deliver and ensure quality across software products supported by Data & Digital. 

We're hiring a Quality Assurance Engineer I who has knowledge and experience in software testing with hands-on manual test execution for GUI, API, DB and/or mobile applications along with either the experience or aptitude to develop test automation. In the Data and Digital group, you will grow your skills in an environment that emphasizes creativity, collaboration, and empowerment. You will work on an Agile Team with talented, diverse, and dynamic professionals to plan, design, commit and deliver impactful business capabilities.  

As a Quality Assurance Engineer I you will join our Data & Digital Team and perform day-to-day testing and certification of software solutions developed as well as conducting hands on test design, execution and reporting within your assigned Agile Team working closely with Developers and Product Owners.  

You will verify that the system under test meets all requirements and company standards including developing manual and automated test cases to cover all requirements/acceptance criteria and documenting all test results in the event of an audit. You will help implement best practices and enterprise-wide quality initiatives. 

Responsibilities:

• Focus on growing as a quality engineer – learn the engineering rigor necessary to support application reliability, scalability, maintainability, extensibility, portability, and security. 
• Develop your productivity skills by learning Playwright, QMetry, Harness and other tools, as well as testing best practices. 
• Tackle well-defined tasks, commit, and deliver with the guidance as a part of a Scrum team during each sprint. 
• Work hard / Play hard; You take your commitments seriously and deliver as a member of a collaborative team.
• Live Crown Castle’s core values: PURPLE 
• Embrace Change and adapt to new technologies. 
• Graciously accept feedback and learn from everything you do. 
• Work closely with Product, Dev and fellow QAs to confirm acceptance criteria/requirements and technical designs are fully defined to meet business needs, technical considerations and establish clear pass/fail criteria. 
• Assist in the design and implementation or rollout of automated test frameworks and solutions. 
• Maintain test cases, automation script and data integrity to ensure accurate foundations for testing activities. 

Expectations:

• Self-motivated individuals with a passion for learning, who can adapt quickly, communicate well, and enjoy working in a diverse team. 
• Structures and organizes own work to deliver individually on priorities and customer needs to drive results. 
• Provide level of effort estimates 
• Build requirements traceabilitymatrix to assess test coverage andcreate test cases that cover 100% ofall testable requirements. 
• Author test cases, execute test cases and maintain test suites in QMetry. 
• Close to zero defects that impactcustomer satisfaction and productfunctionality 
• Build a reusable test case repository,test automation framework andscripts. 

Education/Certifications:

• Bachelor’s degree in computer science, or related field, from a four-year college or university, or one to two years related experience and/or training; or equivalent combination of education and experience. 
• Can have up to 2 years relevant experience in software development, information systems, or equivalent technical environment, including previous experience in the development of highly transactional, mission critical applications in heterogeneous environments/architectures for multi-user systems. 

Experience/Minimum Requirements:

• 1-2 years in developing both manual and automated tests. 
• 1-2 years writing test scenarios & test cases, participating in the estimation of test efforts, exposure to developing automated test scripts, authoring test documentation, and defining test data needs. 
• Communicating with business users, other technical teams  
• Understanding of QA methodologies 
• Software development lifecycle: design, functional and technical requirements, coding, debugging, testing, release, and operational support. 
• Agile software development methodologies, Microservices, Event driven architecture and object-oriented programming methodologies 
• Quality mentality and thinking outside the box, ability to envision multi-product relationships. 
• Experience using a backlog management tool, such as Azure Dev Ops or JIRA 
• Exceptional verbal, written and listening communication skills. 
• Exceptional interpersonal skills and demeanor 
• SQL, API testing (Postman/ Swagger / SOAP UI /etc),Programming languages:Java and/or JavaScript 
• Object-orienteddesign, software code logic andstructure; ability to read andfollow code logic. 

Working Conditions:  This is a remote role with the expectation of on-site/in-person collaboration with teammates and stakeholders for moments that matter and may require up to 20% travel.

For New York, Colorado, California and Washington residents the hiring range offered for this position is $60,500 - $75,000 annually. In addition to salary, employees are eligible for an annual bonus of up to 20% of annual salary and restricted stock. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education