The Associate Manager of Continuous Improvement (ACIM) acts as a manufacturing, product and quality advisor for Merchandising department(s) and assists in competitive benchmarking activities. This individual will assess current and potential suppliers, through on-site audits of their manufacturing and quality systems and capacity capabilities, with the goal of improving and enhancing the AutoZone supply base.
RESPONSIBILITIES:
• Analyzes both damaged and undamaged return data, developing and implementing corrective action measures to minimize and prevent product returns.
• Supports a constructive rapport with suppliers, aiming to improve product quality, reduce cost and diminish return rates while also evaluating and selecting testing protocols for various automotive components.
• Addresses product-related concerns from customers, stores and/or distribution centers regularly.
• Develops and coordinates strategic initiatives with vendors, concentrating on manufacturing and quality systems, operational efficiencies, processes, and KPI's (Key Performance Indicators).
REQUIREMENTS:
• 2-4 years of experience in Quality Engineering required, preferably in the automotive industry.
• Proficient in quality management systems, quality control processes and quality assurance principles.
• Skills in statistical tools and methods for data analysis, such as Six Sigma, Lean, or Statistical Process Control.
• Ability to identify and address quality issues, conduct root cause analysis, and assign/approve corrective and preventative actions.
• Strong communication skills to collaborate with cross-functional teams, suppliers, and customers, and to convey quality-related information effectively.
• A commitment to continuous improvement and the ability to lead quality improvement projects.