Service Desk Specialist jobs in Fairfax, VA

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SERVICE DESK SPECIALIST

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

CompanyInserso
AddressWashington, DC
CategoryInformation Technology
Salary$39.5K - $50.1K a year
Job typeFull-time
Date Posted 2 months ago See detail

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

Customer service specialist

Georgetown University In Qatar

Washington, DC

$53k-68k (estimate)

Generating and issuing maintenance and custodial work orders to staff utilizing the WebTMA facility and asset maintenance management software. Assisting with Parking and Locker registration. Assisting with special events set-up an...

Mid Cyber Counterintelligence Desk Officer/ Counterintelligence Specialist

Prescient Edge

Fort Belvoir, VA

Support the Cyber Coordination Division, which provides advice and assistance to INSCOM staff and supporting units regarding the full spectrum of cyber CI investigations, operations, and collection missions. Research emerging cybe...

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

Senior Help Desk Specialist

Teksynap

Fort Belvoir, VA

Installation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systems. Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service ac...

Patient Services Specialist

American Oncology Network

Woodbridge, VA

Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of pe...

Service Desk Representative - 1st Shift

Kadiak, Llc

Vienna, VA

$54.2K - $68.6K a year

Providing answers to general IT-related questions. Managing the customers ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruption...

Help Desk Specialist (Part-Time)

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

Loan Servicing Specialist Level II

Woodward Capital

Alexandria, VA

$17 - $25 an hour

Ability to analyze an account, negotiate payment arrangements with borrowers (and individuals who rent vehicles), including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and e...

Support Services Specialist 1

The Tatitlek Corporation

Arlington, VA

Serve as Bureau of Diplomatic Security point of contact for travel-related inquiries and approver of Bureau travel in E2. Make travel arrangements based on travelers' intentions and known preferences ensuring all preparations are...

Support Service Specialist I (Travel)

H4 Enterprises

Arlington, VA

$35.4K - $44.8K a year

Serve as Bureau of Consular Affairs point of contact for travel-related inquiries and approver of Bureau travel in E2. Makes travel arrangements based on travelers' intentions and known preferences ensuring all preparations are in...

12 am - 8 am - PT Weekends Resident Service Specialist

Hope Housing Inc

Alexandria, VA

Ensures a safe and manageable living environment for the shelter residents. Monitors residential areas is visible, and interacts regularly and informally with shelter residents. Reads log book from previous shift to note any items...

Quality Service Review Specialist (BHJOB1435_31788)

Astyra Corporation

Merrifield, VA

Complete QSR training and maintain a 95 percent interrater reliability confidence level in the implementation of the QSR processes and documentation of responses and results in the electronic tools. Conduct onsite individual servi...

ADMINISTRATIVE SERVICES SPECIALIST

Arlington County, Va

Arlington, VA

$53,372.80 - $81,473.60 a year

Entering large volumes of data into the automated registration and scheduling system (RecTrac);. Offering in-person and telephone assistance to citizens interested in classes, workshops, special events, camp offerings, programs an...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

Service Desk Analyst 2

Intuit

Washington, DC

...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

Loan Servicing Specialist – Washington, DC

Latino Economic Development Center

Washington, DC

$52,564 - $61,008 a year

401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Professional development assistance. Tuition reimbursement...

Litigation Docket & Court Services Specialist

Barnes & Thornburg Llp

Washington, DC

$60.8K - $76.9K a year

401(k). 401(k) matching. Dental insurance. Disability insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Parental leave. Referral program. Vi...

Administrative and Client Services Specialist (Legal Services, Process Serving)

Alma

Washington, DC

$18 - $26 an hour

Day shift. Monday to Friday. Are you open to a part-time training schedule to start at $18 an hour? Are you fully able and willing to commute to downtown DC as needed? Are you fully authorized to work in the US? Are you open to be...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...